Brand Certified
United States Postal Service
1.7(329 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4950 E Houston St, San Antonio, TX
78220, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4950 E Houston St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
329 reviews
5 stars
43
4 stars
8
3 stars
9
2 stars
9
1 star
260
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, leading to frustration.
Package Issues
Numerous complaints about lost or misdelivered packages, with many customers expressing distrust in the postal service.
Staff Performance
While some staff members received praise for their helpfulness, many others were criticized for their lack of professionalism and accountability.
Communication Problems
Customers struggled to reach the post office by phone, often receiving no response to inquiries or complaints.
- EAEddie AlvarezFeb 24, 20261.0Mike and Patti are very unprofessional and rude at this location. Patti changed her attitude after calling both of them out but Mike kept talking, I will be reaching out to corporate!
- RMRyan MichelsFeb 13, 20261.0Been standing in line for a passport for over 45 minutes. The tenants at the front desk just keeping taking walk in customers and completely ignoring the passport customers. What is the point of making an appointment when you won’t be seen at your designated appointment? Y’all need to do better.
- AVazlee vasquezJan 26, 20263.0Very outdated post office, has a basket for packages by the entrance that can easily be snatched (smh) only has slots for letter drop off. There is no kiosk at this location so you're forced to stand in line to mail a basic letter or just to get a receipt.
- CBChristopher BarajasJan 26, 20261.0Lost package from this office, we dropped it off on 1/20/2026 and it shows delivered on that same day in Arizona. How can they continue to do this with no repercussions. It seems there is a lot of lost packages going out from the same usps and nothing is being done.
- MWMeme WalkerDec 30, 20255.0Excellent service and friendly helpful clerks! I love my post office experience everytime I've gone. I drive from the converse location to this one due to how helpful and friendly and professional the staff is. I give it 10 stars.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What postal services are available at the United States Postal Service at 4950 E Houston St?
You can send mail, ship packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You need to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, most Post Offices offering passport services require scheduling an appointment using the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 4950 E Houston St?
The Post Office is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online via the USPS website or in person at this Post Office. For in person applications, bring two valid forms of ID and your completed application.
Are there places nearby where I can get cash or financial services before visiting the Post Office?
Yes, Circle K ATM and Western Union are nearby. You can use Circle K ATM for cash withdrawals and Western Union for money transfer services before or after your visit to the Post Office.
Are there convenient places nearby where I can purchase snacks or fuel before coming to the Post Office?
Nearby convenience and gas stations include Circle K and Valero, where you can buy snacks, coffee, or fuel your vehicle before or after your visit to the Post Office at 4950 E Houston St.
Are there educational institutions near the Post Office that might be of interest to the community?
Yes, several schools are nearby including Sam Houston High School, Essence Preparatory, New Tech San Antonio, and S. J. Davis Middle School, contributing to the local community around the Post Office.
What is the cost for a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
Does this Post Office offer 24/7 access to PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check directly with this Post Office for specific lobby hours.
Brand Certified Facts from United States Postal Service
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