Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4950 E Houston St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
318 reviews
5 stars
40
4 stars
8
3 stars
8
2 stars
9
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning disrespectful attitudes and lack of assistance.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over mail not being delivered to the correct addresses.
Long Wait Times
Customers frequently noted long lines and slow service, often citing insufficient staffing during busy hours.
Positive Experiences
Some customers shared positive experiences with specific staff members who provided helpful and compassionate service.
Phone Accessibility
A significant number of reviews mentioned the inability to reach the post office by phone, leading to unresolved issues.
- SESydney Enger3 days ago5.0The ladies here are super nice and very informative. They let me know there is a new driver on our route so we may not get our lock changed quickly, it just depends on the driver. I dont understand the stars they have, I mean most things are out of their control. Im sure just like every job there's the pros and cons. Despite that, Excellent service!!
- JCJohn ClarkOct 13, 20251.0The reason for 1 star. I've gone to the post office several tiles. Always a positive experience. Counter workers are AWESOME some of the ABSOLUTE BEST. However I haven't been able to get there to pick up a letter that requires a signature. I've been trying to call. No one is ever available. This has been an issue with this place for a long time. NO ONE EVER ANSWERS THE PHONE. OVER 50 CALLS AND STILL GET A RECORDING. ABSOLUTELY REDICULOUS.
- VRVanity RenderSep 26, 20255.0Yes, this post office is on the top of the list as one of the best in the city of San Antonio! Whenever I have questions or concerns, the team here gets everything taken care of expeditiously! 😁 ~Vanity
- GLGenesis LozanoSep 12, 20251.0Staff is incredibly disrespectful and don’t help at all did not feel welcomed
- RGRegina GAug 29, 20255.0I just want to say how grateful I am for the kindness and support I received at the post office today (maybe a 10-20 minute encounter). I was in such a stressful situation because I urgently needed my mail (we moved on the 1st of August)I needed bills, school stuff for my sons, car registration stuff, replacement ID and inside could be something as important and emotional as necklaces and a tiny custom urn w/ mom’s ashes I purchased several weeks ago. Carlos and Brittany went above and beyond to help me, they literally have me in tears as I write this. They were patient, understanding, and truly compassionate in a moment when I needed it most. With how divided and hateful our country can be, they reminded me that kindness is free and there are way more amazing compassionate people, than bad ones! I am so thankful that they took time out to research my issue ( THEY DID NOT HAVE TO TAKE THESE EXTRA STEPS W/ me) and Brittany even contacted the carrier that delivers my mail in the mailbox (asking them to bring my mail in so I can pick it up tmrw on a SATURDAY & a holiday weekend!). I am floored at the level of kindness they showed me today 🥹!Their effort and care meant so much to me, and I can’t thank them enough. People like them make all the difference, we need more people like you two in these extremely important government positions/roles. THANK YOU SOOOOO MUCH! Lines are short, patience is long 💚💚! Such an amazing experience!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What postal services are available at the United States Postal Service at 4950 E Houston St?
You can send mail, ship packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You need to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, most Post Offices offering passport services require scheduling an appointment using the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 4950 E Houston St?
The Post Office is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online via the USPS website or in person at this Post Office. For in person applications, bring two valid forms of ID and your completed application.
Are there places nearby where I can get cash or financial services before visiting the Post Office?
Yes, Circle K ATM and Western Union are nearby. You can use Circle K ATM for cash withdrawals and Western Union for money transfer services before or after your visit to the Post Office.
Are there convenient places nearby where I can purchase snacks or fuel before coming to the Post Office?
Nearby convenience and gas stations include Circle K and Valero, where you can buy snacks, coffee, or fuel your vehicle before or after your visit to the Post Office at 4950 E Houston St.
Are there educational institutions near the Post Office that might be of interest to the community?
Yes, several schools are nearby including Sam Houston High School, Essence Preparatory, New Tech San Antonio, and S. J. Davis Middle School, contributing to the local community around the Post Office.
What is the cost for a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
Does this Post Office offer 24/7 access to PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check directly with this Post Office for specific lobby hours.