Brand Certified

The UPS Store

4.1

(329 reviews)

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Business Details

6531 FM 78, San Antonio, TX

78244, United States

(210) 310-1196

https://locations.theupsstore.com/tx/san-antonio/6531-fm-78

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #5234 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Fm 78 & Rittiman (Across From Heb).

Details

DeliveryNot available
Curbside pickupAvailable
[Free/Paid] wi-fiNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomNot available
Wheelchair accessible seatingAvailable

Location

The UPS Store

6531 FM 78, San Antonio, TX

78244, United States

Get Directions

Hours

Monday8:00 AM - 6:30 PM

Tuesday8:00 AM - 6:30 PM

Wednesday8:00 AM - 6:30 PM

Thursday8:00 AM - 6:30 PM

Friday8:00 AM - 6:30 PM

Saturday9:00 AM - 4:00 PM

Sunday11:00 AM - 4:00 PM

2026-04-03Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-26Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

4.1

329 reviews

5 stars

241

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly, helpful, and professional service provided by the staff, with many specific mentions of individual employees going above and beyond.

Efficiency

Many reviews highlighted the quick and efficient service, with minimal wait times and smooth processing of requests.

Cleanliness and Organization

The store was frequently noted for being clean, organized, and well-maintained, contributing to a positive customer experience.

Mixed Experiences with Ownership

While many customers appreciated the staff, there were several negative comments regarding the owner's demeanor, with some describing interactions as rude or aggressive.

Pricing Concerns

A few customers expressed dissatisfaction with perceived high prices for services, particularly for printing and other fees.

GY
Glen Yotter
3 days ago
5.0
Customer service, professional and kind.
KK
Katarina Kowalski
Feb 19, 2026
5.0
I had a challenging printing task for Mr. Jasiel and he accepted it without hesitation. Thank you for being so friendly, understanding & helpful!
LM
LATRICIA McCARTHY
Feb 17, 2026
5.0
Impeccable customer service! Fast, efficient and fully staffed. Always thorough and professional.
LB
LeAnne Benjamin
Jan 31, 2026
5.0
The over the top Great customer support by Darien. He was patient and very helpful with my multiple Amazon returns. You don't get CS like that very often anymore!
PP
Patrice Inman Parker
Jan 30, 2026
5.0
I’m always stressed out having to go to UPS for returns. I specifically go to this particular store because the staff Are always very courteous, respectful, greeting customers they walk in.. And in my case, patient in accommodating. Today, I I had the pleasure of working with Jasiel. I was getting my codes and labels confused and he was very helpful. Kudos to the owners!