The UPS Store

4.1
317 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5234 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Fm 78 & Rittiman (Across From Heb).

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
6531 FM 78, San Antonio, TX
78244, United States

Hours

Reviews

4.1
317 reviews
5 stars
229
4 stars
14
3 stars
5
2 stars
8
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and helpful, with many noting exceptional service experiences.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly for printing and computer use, which some customers felt was excessive.

Store Environment

The store was frequently described as clean, organized, and well-maintained, contributing to a positive customer experience.

Mixed Experiences

While many customers had positive interactions, there were reports of rude behavior from some staff members, indicating inconsistency in service quality.

Owner Engagement

The owners were recognized for their involvement and support, particularly in addressing customer needs and fostering a welcoming atmosphere.
  • RB
    Rachel Brock
    1 day ago
    5.0
    The store is always clean and while all the staff is consistently pleasant, the young men working the counter Monday (11.24.25) are exceptionally helpful.
  • QO
    Queen Omajere
    1 day ago
    5.0
    This location is awesome there's no day they keep me waiting for long, fast and reliable and well mannered employees. Keep it up guys you all are doing a fantastic job 💯💯💯🥰.
  • JL
    Jerel LaFond
    2 days ago
    5.0
    Because they are always friendly and helpful.
  • DR
    Diana Ramirez
    2 days ago
    5.0
    I went to print some important documents and when i entered the building they got to me in a fast manner and also helped me with my email so i could actually send them the documents. Very kind and patient and they always help me when i come in need.
  • EE
    EnterPlayerX
    Nov 14, 2025
    1.0
    I go in there and wait 5 mins for the guy to tell me he can’t notarize my form because it’s signed already when I e already done this process 4 times before and no mention of that was said. Get out of here!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5234 in San Antonio offer?

The UPS Store #5234 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.