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The UPS Store #2516 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Thousand Oaks Center Right Next To The Heb.
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and go above and beyond.
Service Efficiency
While some reviews noted quick service, others reported inefficiencies and long wait times, particularly during busy periods.
Pricing Issues
Several customers expressed dissatisfaction with unexpected charges for services like printing labels and using tape, feeling that these fees were excessive.
Management Concerns
Multiple reviews mentioned negative experiences with the store's management, citing unprofessional behavior and poor customer handling.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the store while others reported significant frustrations and issues.
SS
Steve Swann
Nov 13, 2025
5.0
Sooo convenient. And they know what packaging is required.
LG
Lakita GaleDuton
Nov 12, 2025
5.0
UPS services are top tier services. I don’t ever cross dead ends. UPS are the only shipping and packaging company that handles my packages And I won’t change that ever.
DU
Deb Uhler
Oct 15, 2025
5.0
Very friendly, fast and convenient……. Thank you to the owner and staff for their professional service.
JF
Jose Figueroa
Sep 29, 2025
5.0
Great people and great service 👏 👍 Fast in and out.
GM
Gina M
Sep 20, 2025
5.0
I love this UPS store. Everyone is always so friendly and helpful. I am here often for my small business and they are consistently wonderful!