The UPS Store

4.2
137 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4817 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ih-10 & Huebner @ Vance Jackson Near Huebner Oaks Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
11703 Huebner Rd, San Antonio, TX
78230, United States

Hours

Reviews

4.2
137 reviews
5 stars
107
4 stars
1
3 stars
1
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and going above and beyond to assist customers.

Staff Performance

Several employees, particularly Heather and Jacinda, received specific commendations for their exceptional service and professionalism.

Mixed Experiences

While many reviews highlight positive interactions, there are notable complaints about rude staff and poor service in some instances.

Community Engagement

The store is recognized for its community-oriented approach, with many customers expressing loyalty and appreciation for the family-owned atmosphere.

Operational Issues

Some customers reported issues with service availability and efficiency, particularly regarding notary services and package handling.
  • SG
    Seth Greenberg
    Dec 23, 2025
    1.0
    This was the worse customer service experience I have ever had at a UPS Store
  • LD
    Lauren Dwyer
    Dec 11, 2025
    5.0
    Yolanda was great got me in and out to return my spectrum equipment it does not cost and she was super fast
  • VP
    Valerie Perrenot
    Oct 2, 2025
    5.0
    Jacinda was extremely helpful and kind. Super professional and great service getting passport photo done.
  • LL
    Laurie Le
    Aug 18, 2025
    5.0
    Staff was friendly and helpful ☺️
  • SR
    sally romero
    Jul 17, 2025
    1.0
    I can pretty much remember when I order something. I keep getting text from you saying my package has been delivered. Please explain why I am receiving a package I did not order.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4817 in San Antonio offer?

The UPS Store #4817 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.