The UPS Store

4.4
701 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4458 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Loop 1604 & Culebra Rd.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
10650 Culebra Rd, San Antonio, TX
78251, United States

Hours

Reviews

4.4
701 reviews
5 stars
578
4 stars
23
3 stars
6
2 stars
7
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Aden, Fernando, and Jorge, received high praise for their helpfulness, patience, and professionalism, often going above and beyond to assist customers.

Efficiency

Customers noted the quick service and efficient handling of tasks, even during busy times, with many expressing satisfaction with the speed of service.

Positive Atmosphere

The store was described as having a friendly and welcoming environment, with upbeat music contributing to a pleasant waiting experience.

Mixed Experiences

While many reviews were positive, there were some complaints regarding specific incidents of poor service and unprofessional behavior from certain staff members.

Teamwork

Customers appreciated the collaborative efforts of the staff, noting how they worked together to ensure smooth operations and customer satisfaction.
  • KL
    Karen Leyba
    Nov 13, 2025
    5.0
    I went to the UPS store on November 13 th. Fer took care of me. I had the wrong place to return. I had Whole Foods and it is very far. So Fer helped me cancel the Whole Foods and put in for the UPS store. I ya bad hip and he was very helpful. Thank you again Fer!
  • LB
    Lesley Baker
    Nov 7, 2025
    5.0
    I have used this location many times, mostly for Amazon returns. The staff are always helpful and courteous. Today, Fertilizer helped me with 3 Amazon returns. And like the other staff, he was quick, helpful and courteous. Thanks Team!
  • PS
    phillip sanchez
    Nov 6, 2025
    5.0
    This place is awesome! - despite it being so busy- they took the time and didn’t rush- to help- I’m appreciative !!
  • JG
    joseph gonzalez
    Oct 31, 2025
    5.0
    I had never returned anything to Amazon so I didn’t know what questions to ask or what I needed. So let me tell you when Raiva ( possibly misspelled his name ) took charge and broke everything down step by step was exactly what the situation needed. He did an amazing job.
  • MB
    Marcel Bryan
    Oct 25, 2025
    5.0
    Peak of the day San Antonio family, 'Fernando C' is like an angel walking on land. Today was one of those days when you only get one day off a week because you work around the clock. I had to return an Amazon shipment, and the deadline was within 72 hours. I arrived five minutes before closing. While I was waiting in line, a gentleman from the same store locked the door; by the time he saw me, it was 4:05 PM. He didn’t say we’re closed but told me, 'No worries, I am here for your support.' In these times, it convinces you that there is hope in this world—that there are great people out there, and you don’t have to look hard to find them. You just have to be patient. Thank you, Fernando for your patience and grace for the community.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4458 in San Antonio offer?

The UPS Store #4458 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.