The UPS Store

4.4
721 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4458 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Loop 1604 & Culebra Rd.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
10650 Culebra Rd, San Antonio, TX
78251, United States

Hours

Reviews

4.4
721 reviews
5 stars
595
4 stars
23
3 stars
6
2 stars
7
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, patient, and helpful, with many customers highlighting individual employees like Jorge, Aden, and Fer for their exceptional service.

Efficiency

Despite being busy, customers noted that the lines moved quickly and that the staff managed to assist them promptly without making them feel rushed.

Professionalism

Reviews frequently mentioned the professionalism of the staff, with employees demonstrating knowledge and care in handling customer needs, especially during complex transactions.

Positive Atmosphere

Customers appreciated the upbeat environment of the store, often mentioning the pleasant demeanor of the staff and the enjoyable music playing while they waited.
  • HH
    Heather Haskin
    5 days ago
    5.0
    Honestly impressed with the friendliness of the employees here, considering the constant barage of Amazon returns!
  • SS
    Sarahlyn
    Jan 4, 2026
    1.0
    This location likes to make their own hours. They like to be open and closed when they feel like it without even a sign posted on the door. This isn’t the first time this has happened. What’s even more sad is they have 5 different people out front confused on why they are closed when they just saw a man leave. I literally saw a mother of children get them out of the car and her packages to get inside but with no luck. It’s pathetic! People have kids to get out of the car, disabled people can’t just hop out of a car it takes time. This place has gone downhill so much. Bandera location rocks!
  • JB
    Jenny Bravo
    Dec 31, 2025
    1.0
    The workers are nice no complaints about them but I hate how there are people harassing you for donations outside the door.
  • MS
    Mina S
    Dec 20, 2025
    5.0
    Lately, the store has been running smoothly with a professional team of about four or five staff members. Even if the line looks long, it moves quickly. The customer service is great, and I really appreciate it.
  • FH
    Francine Hernández
    Dec 17, 2025
    5.0
    This store is always packed, but they are always patient and kind. I have literally left one UPS Store just to drive to this location because the staff was either rude or they other location was charging for every little thing. Please don't change. Don't start charging for every little thing (i.e. tape the opening of the box) and keep picking staff that is patient, helpful, and kind.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4458 in San Antonio offer?

The UPS Store #4458 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.