The UPS Store

4.3
172 reviews
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Business Details

1533 Austin Hwy, San Antonio, TX
78218, United States
(210) 829-4248
https://locations.theupsstore.com/tx/san-antonio/1533-austin-hwy
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4673 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across Austin Hwy Heb Between Eisenhower & Harry Wurzbach.

Details

  • DeliveryNot available

Location

The UPS Store
1533 Austin Hwy, San Antonio, TX
78218, United States

Hours

Reviews

4.3
172 reviews
5 stars
137
4 stars
5
3 stars
4
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond, particularly highlighting employees like Taj, Arlene, and Taylor.

Pricing Issues

Several reviews mentioned concerns about pricing, with some customers feeling misled about charges for services like printing pre-paid labels and shipping costs.

Staff Performance

While most reviews were positive about staff interactions, there were isolated incidents of unprofessional behavior from some employees, leading to mixed experiences.

Store Environment

The store was generally described as clean and well-organized, contributing to a positive customer experience.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, especially during busy times.
  • MW
    Matt Williams
    4 days ago
    5.0
    Taj was awesome!!! This was one of the best customer service interactions I have had with any company at any time. He truly went above and beyond and I am really grateful.
  • CH
    Cassie Hager
    5 days ago
    5.0
    Arlene was extremely helpful today when I had issues getting the label document that I needed to return an item. She was friendly, efficient and resolved the problem for me.
  • KB
    Kashii The Ghost Dog Burnett
    Jan 4, 2026
    5.0
    I am a international dj and was home in san antonio texas for vacation and needed to get some very good quality designed buisness cards to take back overseas with me. I called the UPS store and Taj went out of his way to take every detail i gave him for the card and made it the best card ive seen out! He was very patient worked very hard on the cards for 2 different buisnesses that i had and did an outstanding job creating and designing them! I will be working with Taj again for any card i need for sure!! Great job and great timing he did not take forever like a lot of shops do!
  • BB
    BeMyVape
    Jan 3, 2026
    1.0
    I had an opened box to send return. They want to buy a box tape lol. I asked him if he can just close box for me and he denied and wanted me to buy a box tape $4.99. Great customer service man. Will not comeback
  • SK
    Samantha Beal Keith
    Dec 30, 2025
    5.0
    This UPS store is amazing. I’ve been coming here for a long time and they always do an amazing job. Everyone is always smiling and I had the pleasure of being helped by Marvin. He was so sweet, kind, and knowledgeable. Thank you UPS. You never disappoint.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4673 in San Antonio offer?

The UPS Store #4673 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and small business services.