The UPS Store

Reviews

• SF

  Suheyli Figueroa

  Nov 11, 2025
  5.0
  This UPS Store is absolutely amazing! John, the owner, is one of the kindest and most genuine people you’ll meet. He always greets customers with a smile, remembers you by name, and even takes the time to open the door for you. I’ve come here many times over the years (especially back when Amazon returns were free), and every single visit has been a great experience. The team here truly goes above and beyond — whether it’s helping you print something, tracking down incoming packages, or figuring out the best way to ship something out. Their customer service is hands-down the best I’ve seen anywhere. In a world where good service is hard to find, this store stands out. Absolutely amazing job! 👏
• MG

  Michael Gremillion

  Sep 25, 2025
  5.0
  They have never let me down here! It is always extremely easy to work with the employees and manage anything that I'm sending back, whether it's an Amazon return or a personal shipment. Shout out to Chloe and Isla who are some of the best employees I have ever worked with at ANY business. Their communication with customers to make things smooth, easy and understanding should be every business's role model on how to interact with customers.
• PP

  Paige P

  Sep 24, 2025
  5.0
  I've been a customer at this particular location for years, and it's the only business in the area that I genuinely look forward to visiting. Over time, they've been my go-to for so many things. I often volunteer to drop off packages for my family and have taken several friends and relatives there for passport photos. When my husband and I recently prepared our wills, we even went to The UPS Store for their notary and witness services. Tomorrow, I'm planning to take my daughter there for a complicated mailing, and I'm confident that Bob, Les, or one of the other amazing employees will guide her and get it done correctly. Bob, in particular, is a gem. He is excellent at remembering regular customers and makes us feel like he truly cares about us and doing his job well. A great manager has a huge impact on a business, and if I were the owner, I'd do everything I could to keep him happy. Based on every interaction I've seen in that store, he's invaluable.
• JG

  john GARNETT

  Sep 18, 2025
  5.0
  They are very convenient and helpful and they explain other options for me and pricing
• JC

  Jeannie Cruz

  Aug 29, 2025
  5.0
  The attendants at the store were not only helpful, the are kind and welcoming from moment anyone steps into the store. Everyone is acknowledged and greeted. I love how the team behind the counter works together to make sure everyone is take. Care of. They treat one another with professionalism. I visit a lot of businesses and this is one that has a rare and pleasant environment. I wish more companies took note and asked “What is this company doing that we can implement within our business model?”

Frequently Asked Questions About The UPS Store