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The UPS Store

3.9
(170 reviews)

Business Details

8407 Bandera Rd, San Antonio, TX
78250, United States
(210) 520-0227
https://locations.theupsstore.com/tx/san-antonio/8407-bandera-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4827 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Starbucks On Bandera Rd And Guilbeau Rd.

Details

  • DeliveryNot available

Location

The UPS Store
8407 Bandera Rd, San Antonio, TX
78250, United States

Hours

Reviews

3.9
170 reviews
5 stars
115
4 stars
7
3 stars
2
2 stars
6
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Bob and Chloe.

Mixed Experiences

While some reviews noted excellent service, others reported negative interactions with specific employees, leading to inconsistent customer experiences.

Efficiency

Customers appreciated the quick service and efficiency, especially during busy times, although there were instances of slow service reported.

Amazon Returns

Several reviews mentioned issues with Amazon returns, including confusion over policies and additional charges, leading to customer frustration.

Store Environment

The store was frequently described as clean and well-organized, contributing to a positive overall atmosphere.
  • GV
    Grace Villanueva
    Feb 2, 2026
    5.0
    Had a problem with my rental in Palestine, TX they were difficult to work with, BUT the team at the Guilbue location where I started the rental was amazing in getting me taken care of
  • JC
    J C
    Jan 31, 2026
    1.0
    Just took an Amazon return in and the associate told me they could not accept the return because it was not in an official shipping box or bag. Tried to sell me a $3 bag and said that because the box did not have a previous shipping label they could not take it. Per the Amazon instructions it just needed to be in a box. After telling the person this multiple times they finally handed me my receipt and took it but said I am still liable. I said nope. I got my receipt that says you accepted it and now you are responsible. Had my refund from Amazon by the time I got home.
  • AP
    A Pohovich
    Jan 30, 2026
    5.0
    Adequate parking, clean and neat interior, very friendly and professional staff, many services provided.
  • MC
    Maria Cavazos
    Dec 17, 2025
    5.0
    Mr. John Teske was very helpful and patient with my issues. Thank you so very much Mr. John Teske!!
  • CA
    Cordrey Ryan Ancheta
    Dec 15, 2025
    5.0
    Bob was absolutely outstanding! I never imagined that a trip to ship out some objects would be such a favorable experience!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in San Antonio offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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