Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6010 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - McCreless Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
213 reviews
5 stars
147
4 stars
9
3 stars
5
2 stars
11
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Jeffrey, Oscar, and Rebecca for their outstanding service.
Speed of Service
Customers frequently noted the quick service, often mentioning minimal wait times even during busy periods, making it a preferred location for returns and shipping.
Cleanliness and Organization
The store was described as clean and organized, contributing to a positive customer experience.
Mixed Experiences
While many reviews were positive, some customers reported issues with specific employees' attitudes and a lack of organization during busy times, indicating room for improvement.
Pricing Transparency
Several customers expressed dissatisfaction with unexpected fees and charges, suggesting a need for clearer communication regarding costs.
- VDVeronica DelgadoNov 4, 20255.0There might be a long line but it moves real quick. The longest I've waited was 4mins when is busy. The shortest amount of time was less than a minute.
- FPFred PhilipsonNov 1, 20252.02/3 of the staff were trainees per their name tags so there was a huge line inside the store. The trainee that helped me was trying to find a box for luggage that I needed to return to Amazon. After measuring the standard sized carry on, he wasted 10 minutes trying to get help from a coworker and came back telling me that he needed me to pay $46.43 so he could make me a custom box. I ordered a standard size box from Amazon and it worked out perfectly.
- MHMorgan HatmakerOct 28, 20255.0This UPS store is amazing! They stay pretty busy but get people in and out as quickly as they can and with good customer service during the process. They went above and beyond to help us and you dont see that often anymore.
- AAadiOct 23, 20254.0I didn't get the associate's name, but she was extremely wonderful & helpful. I walked in to a rush hour and she was able to get me out the door in less than 10 minutes
- ECEli CalahanSep 20, 20255.0I come in a lot....& I mean Alot to ship packages & or mainly make returns on items. Not ever once have I, not had fast service by anyone working there. All employees seem to be happy which is very uncommon anywhere. Store 6010 just on there game flat out . There is a weird smell from the old store they built on top of, lol other than that would be my only complaint.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store on 4102 S New Braunfels Ave offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours for The UPS Store?
Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store open on public holidays?
The store is closed on some holidays such as November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. On other holidays, it may operate regular hours.
Can I get notary and passport photo services at The UPS Store?
Yes, The UPS Store provides notary services and passport/photo ID services.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store sell moving boxes and mailing supplies?
Yes, they offer office products, mailing supplies, moving boxes, and stamps & postage.
How can I contact The UPS Store at McCreless Shopping Center?
You can call them at +1 210-531-9669 or email store6010@theupsstore.com.
What nearby restaurants can I visit when I come to The UPS Store?
Nearby restaurants include Subway, IHOP, Golden Chick, and Las Quesadillas at McCreles, perfect for a meal before or after your visit.
Are there financial institutions close to The UPS Store for banking needs?
Yes, Credit Human | McCreless Financial Health Center, SACU, and Generations Federal Credit Union are nearby for your financial transactions.
Where can I shred confidential documents near The UPS Store?
Shred Nations, a shredding and professional services center, is located nearby for secure document destruction.