The UPS Store

3.6
82 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4402 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Now In The New "The Shops In Lincoln Heights".

Details

  • DeliveryNot available

Location

The UPS Store
999 E Basse Rd, San Antonio, TX
78209, United States

Hours

Reviews

3.6
82 reviews
5 stars
51
4 stars
1
3 stars
1
2 stars
2
1 star
27
  • JW
    J Wag
    Jan 2, 2026
    5.0
    Gosh words are not enough for the wonderful customer service Juan provided to me today. He was amazing to say the least. He is an example of what a kind, outstanding human being, and should be set as an example and what others in your store should model. No I have not dealt with anyone else. This is my first time; however, I just wanted to give him the kuddos and appreciate of what a great employee that regardless of how he feels inside about his job, he projected that he loves to work and do his job well while provided above and beyond customer service. This is something to be proud of because you cant find great customer service these days. You go other places and you see they people these days don't like their job, or hate to work and then they project and reflect that on their work ethics. But with Juan, honestly couldn't tell you how he feels truly inside about life or work; however, what I can tell you is that he walked in to work today and projected outwardly, work ethics of I love my job and I am going to do it to the best of my ability! And he truly did!!! IM COMING BACK HERE FROM NOW JUST TO SEE JUAN SERVICE ME FOR MY PACKAGES! Juan DESERVES a reward for his outstanding achievement and work ethics! Please rewarded him at least with a $25 gift card or something of monetary value that says we want to keep you here and we see your efforts. And why I mentioned $25 or more is because usually thats one lunch or dinner meal these days. And also a higher amount says you care about keeping good employees. Definitely recommend this store and go see Juan best employee I delt with at any UPS store!
  • MS
    Martin S
    Dec 15, 2025
    5.0
    The customer service I received from the person who helped me. I've been here before and there's an older lady with very short hair who is rude. But this guy who helped me today was very friendly and knowledgeable.
  • SV
    sofia vazquez
    Dec 10, 2025
    5.0
    excelente servicio, sobre todo en la sucursal de basse rd
  • YY
    Yvonne
    Dec 9, 2025
    5.0
    Return was a good experience. Shipping with a no too expensive. $71 + 8 for box $79 total. I did not use this service.
  • DD
    Daniel
    Nov 24, 2025
    5.0
    I don't normally write reviews for stores like UPS, but I had a very pleasant experience today at this store. They were incredibly helpful and I appreciate it!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4402 in San Antonio offer?

The UPS Store #4402 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.