The UPS Store

4.4
224 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3550 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Side Of Ih-10 Just North Of Cielo Vista Drive.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

The UPS Store
24165 Ih-10 West, San Antonio, TX
78257, United States

Hours

Reviews

4.4
224 reviews
5 stars
184
4 stars
8
3 stars
3
2 stars
1
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Afarin and Zack for their exceptional service.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding specific staff interactions and unexpected charges.

Efficiency

Customers appreciated the quick service and efficiency of the staff, noting that even during busy times, they were attended to promptly.

Product Quality

The quality of printing and other services was frequently commended, with many customers expressing satisfaction with the results of their projects.

Management Issues

A few reviews pointed out concerns regarding management and staff training, suggesting that some employees lacked the necessary customer service skills.
  • WG
    wilmer gonzales
    Nov 5, 2025
    5.0
    I visited this store a year ago. I was always served by a very kind girl who spoke Spanish. Her name was something like Yeidy, I don't remember exactly, but I'd like to go back and find out if she still works there. She's so nice to be around.
  • MK
    Michael Kader
    Oct 20, 2025
    5.0
    I’d go out of my way to come to this store. Always great, friendly service.
  • SS
    StrangerWave874
    Oct 8, 2025
    5.0
    Fantastic staff
  • JJ
    Josh
    Sep 7, 2025
    3.0
    I took two equally sized keyboard sized boxes and asked if they can be shipped together. I already had a pre-paid mailing slip.I asked the representative at the UPS store if he would mind taping them for me. He said he could not help me, and would also not let me use his packaging tape that was available making me resort to paying for packaging tape for a single use. I get so much better service when I go to a the FedEx location at Huebner Oaks, but unfortunately this was work selected drop off. Better thoughtful customer service would be appreciated.
  • KG
    Kendall Giusti
    Sep 2, 2025
    5.0
    So helpful! Afarin is the best and a wealth of information!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3550 in San Antonio offer?

The UPS Store #3550 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.