The UPS Store

4.4
259 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0292 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Swc Of Blanco And West Ave.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
8521 Blanco Rd, San Antonio, TX
78216, United States

Hours

Reviews

4.4
259 reviews
5 stars
218
4 stars
3
3 stars
2
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Kelley, Fernando, and Matt.

Efficiency

Many reviews highlighted the quick and seamless service, with customers often being in and out in a matter of minutes.

Professionalism

Customers noted the professionalism of the staff, with several reviews mentioning courteous and knowledgeable service.

Mixed Experiences

While many reviews were positive, there were a few complaints about specific employees being rude or unhelpful, indicating inconsistency in customer interactions.

Location Convenience

The store's convenient location and good hours were frequently mentioned as reasons for customers' loyalty.
  • KE
    Kayfabe Explained
    4 days ago
    1.0
    Do not give any information here or make sure it's fake. I got a po box here and they wanted my phone and email within 3 hrs of that before i had goven my po box to anyone i got a scam text about a package in my po box at ups they will try and scam you
  • JS
    Jaime Serna
    5 days ago
    5.0
    Fernando fue muy am amable y me Aturo con pique queria
  • EP
    Eric Pan
    6 days ago
    1.0
    My package with all my clothes ($1500+) was last scanned at this checkpoint. Customer service and all other UPS stores could not locate my package after it was scanned here. I do not recommend this UPS store.
  • AO
    Anna Garcia O'Donnell
    Nov 4, 2025
    5.0
    Kelley, UPS employee, was so helpful. I was at my wits end bc I had 6 dining chairs that were defective and needed to be returned. I originally set it up for Amazon to pick up the chairs at my home but when they came to pick it up they couldn’t bc they were only given ONE tag and 3 boxes had to be picked up. He had 3 options: pick one box up & I would drop off the other 2 at UPS, wait for a long wknd for Amazon to try again- but I risk being charged bc only 1 return pick up attempt is free OR to have me drop off the 3 boxes at nearby UPS store myself. In order to get my full refund, I needed all 3 boxes shipped back. So my daughter and I lugged 3 heavy boxes to UPS. That’s where Kelley stepped in. Kelley also realized w one tag only one box can be returned, but she considered diff options. This involved contacting Amazon, finding #s, explaining situation and emailing/printing addl tags. She not only helped me get the 3 boxes shipped but kept me calm bc it had been a long and frustrating process. I can’t express how I felt that day but know I was upset. Thank you Kelley. You went way above and beyond to help me that day!! You are much appreciated!!
  • JM
    Jesus Moreno
    Oct 31, 2025
    5.0
    Kelley was so nice and helpful I wish we had more people like her I wish her nothing but the best.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0292 in San Antonio offer?

The UPS Store #0292 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services and more.

Where is The UPS Store #0292 located?

It is located at 8521 Blanco Rd, Ste 2, San Antonio, TX 78216, United States.