Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5931 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Stone Oak & Hardy Oak, Across From The Mormon Temple.
Details
- DeliveryNot available
Location
Hours
Reviews
4.3
305 reviews
5 stars
242
4 stars
7
3 stars4
2 stars
8
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees like Angelica and Tristan for their exceptional service.
Efficiency
Customers frequently mention quick service and minimal wait times, indicating that the store operates efficiently even during busy periods.
Mixed Experiences
While many reviews are positive, there are notable complaints about unprofessional behavior from some staff members and issues with customer service, particularly regarding package handling and communication.
Store Environment
The store is generally described as clean and well-organized, although there are occasional mentions of unpleasant odors that could be improved.
Product Knowledge
Some staff members are noted for their lack of knowledge regarding UPS policies, leading to customer frustration in specific situations.
- LSLanasha Sherard1 day ago5.0The workers were very nice and very helpful and quick with service and I am very much satisfied
- SGSarah M GriswoldNov 17, 20255.0Kat and Ben were absolutely amazing in helping me get my package sent out tonight. They were friendly, knowledgeable, and provided outstanding customer service from start to finish. I really appreciate how patient and efficient they were throughout the entire process. Thanks to both of them for making everything so easy! Highly recommended!
- TTTaryn TorgersonNov 11, 20255.0This location is always fast and great customer service! David helped me today and was amazing to get what I needed taken care of, best UPS location in San Antonio!
- LSLeonel SilveraOct 29, 20255.0Kat was extremely helpful. Professional and courteous. This is the type of service needed these days. Thanks again Kat!! Keep up the good work!
- MRMaria RykeOct 21, 20255.0I conduct business at this location weekly and I always receive excellent service. The staff is amazing. David is always courteous, patient and very helpful. Always greets with a smile and hello and thanks me after transaction. I once dropped my credit card at the store, and before I was aware of it, I received a phone call from the store!! Exceptional Customer Service!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in San Antonio?
The UPS Store #5931 is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM. Holiday hours may vary.
Where is The UPS Store #5931 located?
It is located at 20079 Stone Oak Pkwy, Ste 1105, San Antonio, TX 78258, at the corner of Stone Oak and Hardy Oak, across from The Mormon Temple.
Which services does The UPS Store #5931 offer?
The store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and small business services.
Does The UPS Store #5931 provide mailbox services?
Yes, they offer mailbox rentals and mailbox services for all mail and packages.
What payment methods are accepted at The UPS Store #5931?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #5931 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM, with hours possibly varying on holidays.
Can I get documents notarized at The UPS Store #5931?
Yes, notary services are available at the store.
Are there nearby places where I can get pet grooming or supplies when visiting The UPS Store?
Yes, Woof Gang Bakery and Grooming Stone Oak is nearby, a place where you can get pet grooming and supplies when visiting The UPS Store.
Are there nearby restaurants for a meal before or after visiting The UPS Store #5931?
Yes, nearby dining options include Trilogy Burger Bistro, Noodles Now (Vietnamese restaurant), and Spring Chinese Cuisine & Pho.
What nearby professional services are available near The UPS Store #5931?
Nearby professional services include Edward Jones for financial advising, Shred Nations for shredding services, and Pace Counseling Group for mental health and counseling.