The UPS Store

4.7
597 reviews
The UPS Store #3212 @ The Babcock Square

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3212 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Babcock Square--At The Corner Of Huebner And Babcock..

Details

  • DeliveryAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
5804 Babcock Rd, San Antonio, TX
78240, United States

Hours

Reviews

4.7
597 reviews
5 stars
539
4 stars
12
3 stars
1
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees like Ruby and Victoria for their exceptional service.

Efficiency

Customers frequently mention quick service and minimal wait times, particularly for tasks like Amazon returns and printing services.

Mixed Experiences

While many reviews are positive, there are some reports of poor service from specific employees, indicating inconsistency in customer interactions.

Store Environment

The store is generally described as clean and welcoming, although there are occasional comments about excessive air freshener and some staff's unprofessional appearance.

Communication Issues

A few customers expressed frustration with the store's communication regarding policies and services, particularly related to notary services and shipping cut-off times.
  • PG
    Pablo Gonzalez
    3 days ago
    5.0
    Excellent service, they were so kind, I had to print a document and they help me a lot, I highly recommend this store.
  • JM
    Joseph Medina
    4 days ago
    5.0
    Fast, courteous, careful service.
  • PG
    Prakash Gupta
    Oct 28, 2025
    2.0
    I’ve generally had fair to great service at this UPS Store. However, today (at 6:39 p.m.) I came in to ship a package and had to wait about a minute while the employee finished taping some boxes. When he called me up and I said I wanted to ship something, he told me they stop shipping services at 6:40 p.m. If that’s the store policy, I’d suggest updating the posted hours to reflect the actual cutoff time for shipping services, so customers aren’t caught off guard. Otherwise, the staff have usually been helpful and professional.
  • EA
    Eden Arizola
    Oct 16, 2025
    5.0
    Great service! Very fast and efficient. Marcus was EXTREMELY helpful and patient. I’m very happy with the help I received!
  • NM
    Naushina Mukhtar
    Sep 27, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience at this UPS Store 📦✨! The staff here are beyond helpful 🤝💯. I came in to do my Amazon returns 🛍️➡️📦 and they made the whole process so quick ⏱️ and stress-free 😍. Not only that, but I was also able to get stamps 💌✉️ to send a letter to my husband who is away in military training 🎖️🇺🇸. That meant so much to me 💙🙏. Everything was smooth, friendly, and professional 👏🌟. They went above and beyond to help with both my packages 📦✅ and my letter 💌. Thank you so much UPS team 🙏💙 for your kindness and excellent service! I’ll definitely be coming back again 🚗➡️📦. Highly recommend this location ⭐️⭐️⭐️⭐️⭐️! 💙📦✨✉️🙏👍😊🇺🇸

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3212 in San Antonio offer?

The UPS Store #3212 provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and computer access.