Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5218 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At The Rim, Behind The Palladium Theater, Across From Target.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
168 reviews
5 stars
128
4 stars
3
3 stars
3
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while many employees like Pedro, Devon, and Kassi received praise for their helpfulness and friendliness, some staff members were reported as rude or unhelpful.
Employee Performance
Several employees, particularly Pedro and Devon, were highlighted for their exceptional service and professionalism, making the experience positive for many customers.
Store Environment
The store is generally described as friendly and efficient, though some customers noted issues with specific employees creating a less welcoming atmosphere.
Efficiency
Customers appreciated the quick service and efficiency, especially during busy times, although there were instances of delays and miscommunication.
Location Convenience
The store's location is considered convenient, but parking can be challenging due to congestion.
- EBEric BergNov 18, 20255.0I came in with a challenge of shipping a few pieces of large equipment. Hita was so helpful and kind during my experience. She helped me navigate the process, was gentle with the parts UPS could not assist with, and also helped me find resolution. Thank you, Hita.
- AWAugust WandersOct 30, 20251.0The old lady at the register immediately judged me and was rude and sarcastic to me when I was using the sterling finger print machine. I made the unfortunate decision to choose this site for employment background fingerprint verification. A trip wasted and half an hour wasted after many attempts trying to get their cheap scanner to work.
- AAAlexandraOct 7, 20251.0This UPS store is very conveniently located at the rim, but is not a pleasure to go to. The two older ladies who work there are just plain grumpy and and unpleasant to deal with. It always seems like you are inconveniencing them anytime you make a return or need to inquire about a box or label or even tape. I’m sure it is a monotonous job, but a smile or at least courteous attitude goes a long way.
- SSSarah ShabeebSep 19, 20255.0Dylan is highly professional, respectful, and ethical—truly the best. Thank you!
- DHDianne HaynesAug 2, 20255.0Great people!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5218 offer?
The UPS Store #5218 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
What are the opening hours of The UPS Store #5218 on weekdays?
The store is open from 8:00 AM to 6:30 PM Monday through Friday.
Is The UPS Store #5218 open on Sundays?
Yes, it is open on Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Does The UPS Store #5218 close on major holidays?
Yes, it is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on some other holidays like November 11, November 28, and December 26.
What payment options are accepted at The UPS Store #5218?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5218 located?
It is located at 17503 La Cantera Pkwy, Ste 104, San Antonio, TX 78257, US, behind The Palladium Theater and across from Target at The Rim.
Can customers visit nearby entertainment venues when coming to The UPS Store #5218?
Yes, The UPS Store #5218 is conveniently located behind The Palladium Theater at The Rim, allowing customers to easily visit the theater before or after their visit.
Which places near The UPS Store #5218 offer shredding services?
Shred Nations provides shredding services near The UPS Store #5218, making it a convenient alternative or complement for document destruction needs.
Where can customers find beauty and relaxation services near The UPS Store #5218?
Customers can visit Venice Nail Bar and Laser Derm Med Spa at San Antonio for nail care and laser hair removal services near The UPS Store #5218.
Are there dining options close to The UPS Store #5218 if customers want to eat nearby?
Yes, nearby dining options include Taste, a French restaurant, Rocky Mountain Chocolate Factory for desserts, and Bakery Lorraine for bakery and cafe items.