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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5218 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At The Rim, Behind The Palladium Theater, Across From Target.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
172 reviews
5 stars
130
4 stars
3
3 stars
3
2 stars
5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some employees like Pedro and Devon received high praise for their helpfulness, others were criticized for rudeness and lack of empathy.
Staff Attitude
Several customers reported negative experiences with staff attitudes, describing them as grumpy or rude, particularly older employees.
Efficiency
Many customers appreciated the efficiency of the service, noting quick processing times and helpful staff during busy periods.
Positive Experiences
Despite some negative feedback, numerous customers highlighted positive interactions with specific employees, indicating that there are staff members who provide excellent service.
- PHPatrick Huygen4 days ago5.0Fast and courteous service
- FHFrancine HernándezDec 17, 20251.0I've been to this location twice and have never had a good experience. Both times staff was rude. Both times were for Amazon returns. Both times I was told I needed to have a box/package for items that were already in boxes (plain exterior, no company or product logos), or items couldn't be in the Amazon package I received them in. Drove the 10 or so minutes up to the UPS Store in Leon Springs and made both returns in under 5 minutes with zero packaging issues.
- BBBALDec 7, 20251.0Posted hours say 1200 on Su day. That doesn’t mean show up and open at 1202. Being on time is show up five minutes early and be ready to open for your guests that are here waiting!!
- TFTexas FamilyNov 30, 20255.0Rick was absolutely awesome. He assisted all of my needs with a smile. Give that man a raise!
- EBEric BergNov 18, 20255.0I came in with a challenge of shipping a few pieces of large equipment. Hita was so helpful and kind during my experience. She helped me navigate the process, was gentle with the parts UPS could not assist with, and also helped me find resolution. Thank you, Hita.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5218 offer?
The UPS Store #5218 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
What are the opening hours of The UPS Store #5218 on weekdays?
The store is open from 8:00 AM to 6:30 PM Monday through Friday.
Is The UPS Store #5218 open on Sundays?
Yes, it is open on Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Does The UPS Store #5218 close on major holidays?
Yes, it is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on some other holidays like November 11, November 28, and December 26.
What payment options are accepted at The UPS Store #5218?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5218 located?
It is located at 17503 La Cantera Pkwy, Ste 104, San Antonio, TX 78257, US, behind The Palladium Theater and across from Target at The Rim.
Can customers visit nearby entertainment venues when coming to The UPS Store #5218?
Yes, The UPS Store #5218 is conveniently located behind The Palladium Theater at The Rim, allowing customers to easily visit the theater before or after their visit.
Which places near The UPS Store #5218 offer shredding services?
Shred Nations provides shredding services near The UPS Store #5218, making it a convenient alternative or complement for document destruction needs.
Where can customers find beauty and relaxation services near The UPS Store #5218?
Customers can visit Venice Nail Bar and Laser Derm Med Spa at San Antonio for nail care and laser hair removal services near The UPS Store #5218.
Are there dining options close to The UPS Store #5218 if customers want to eat nearby?
Yes, nearby dining options include Taste, a French restaurant, Rocky Mountain Chocolate Factory for desserts, and Bakery Lorraine for bakery and cafe items.