Brand Certified
The UPS Store
3.8(401 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
8403 State Hwy 151, San Antonio, TX
78245, United States
Certified by The UPS Store • Mar 01, 2026
(210) 520-0468
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tx/san-antonio/8403-state-hwy-151
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6552 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next Door To Tiago's Cabo Grille On The Hwy 151 Access Road..
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.8
401 reviews
5 stars
263
4 stars
12
3 stars
7
2 stars
14
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for being rude and unprofessional.
Staff Attitude
Several reviews mention a lack of enthusiasm and engagement from staff, with specific employees noted for their poor attitudes.
Efficiency
Many customers appreciate the quick service for package drop-offs and Amazon returns, although some report long wait times and inefficiencies during busy periods.
Management Issues
There are complaints regarding management's responsiveness and training of staff, with calls for better customer service standards and procedural clarity.
Facility Conditions
Customers have expressed concerns about the store's physical conditions, including inadequate air conditioning and cleanliness.
- SFSabrina FitzpatrickFeb 13, 20265.0Salma and Tony were amazing. Thank you for your amazing service and your helpfulness. Could not have sent my difficult package without your assistance. The best UPS location and the best team. Thank you
- BSBrooke Sagheb-TehraniFeb 10, 20265.0The customer service from the worker from the moment I walked in was just so welcoming and excited to help. It made me feel like she genuinely enjoys her job and helping her customers
- BRBeatrice RamosFeb 9, 20265.0The staff is always very polite and very helpful. I always have a lot of questions when I go in there and they are very patient with me, even when there is a long line behind me, I never feel rushed. I highly recommend visiting this location. I truly appreciate the service that I receive here. Thank you.
- KKKuf12adFeb 8, 20265.0First time experiencing, scared lol, but good customer support to return my Amazon package!
- ACAubri CleggJan 29, 20265.0The customer service was incredible!! I recently had a few Amazon returns to make but one was over 130 pounds. I went into the store and asked if someone could assist me with getting it out of my car. Bob was so kind and helpful. I managed to use all three registers in the store and took up a lot of his time. He never once seemed annoyed or irritated. He treated me with nothing but kindness. Thank you, Bob, for demonstrating a true example of customer service!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6552 in San Antonio offer?
The UPS Store #6552 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
What are the store hours for The UPS Store #6552?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM. Holiday hours may vary.
Is The UPS Store #6552 black-owned?
Yes, The UPS Store #6552 is a black-owned business.
Where is The UPS Store #6552 located?
It is located at 8403 State Hwy 151, Ste 104, San Antonio, TX 78245.
What payment methods are accepted at The UPS Store #6552?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can you explain the nearby places to The UPS Store #6552 useful for customers?
Nearby places include Shred Nations for additional shredding services, Lone Star Aquariums if you're interested in aquatic pets, and Lucy Cooper's bar and grill for dining before or after your visit.
How can I use public transit or nearby landmarks to find The UPS Store #6552?
The UPS Store is next door to Tiago’s Cabo Grille on the Hwy 151 Access Road, making the restaurant a helpful landmark to locate the store.
Are there any nearby beauty salons close to The UPS Store #6552?
Yes, nearby options include Supercuts and Visible Mane Studio, which you might visit for hair or beauty services before or after your store visit.
What special offers or coupons does The UPS Store #6552 provide?
You can save big with their special offers and coupons available through their website offers page.
Does The UPS Store #6552 provide bilingual services?
Yes, the store offers services in English, Spanish, and Edo to assist a diverse customer base.
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