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The UPS Store

3.9
(128 reviews)

Business Details

10004 Wurzbach Rd, San Antonio, TX
78230, United States
(210) 697-8481
https://locations.theupsstore.com/tx/san-antonio/10004-wurzbach-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2095 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Behind The Heb.

Details

  • DeliveryNot available

Location

The UPS Store
10004 Wurzbach Rd, San Antonio, TX
78230, United States

Hours

Reviews

3.9
128 reviews
5 stars
85
4 stars
6
3 stars
0
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, although some reported inconsistent service and poor experiences with specific employees.

Store Hours

Multiple reviews indicated issues with the store not opening on time, leading to customer frustration.

Service Quality

While many customers reported quick and efficient service, there were complaints about long wait times and inadequate staffing during busy periods.

Pricing Concerns

Several customers expressed dissatisfaction with high prices for services, particularly for printing and packaging.

Location Issues

Some customers experienced problems with package handling and tracking, leading to lost items and poor management responses.
  • JV
    Jackie Valdez
    Feb 8, 2026
    5.0
    This is the BEST UPS Store! They are the Most Helpful & kind! I only go here. I've been to other Ups Stores & they are rude or snobbish. This UPS Store is the most Friendly. This Store is my Favorite! 🙂
  • MM
    MARLENE Martin
    Jan 30, 2026
    5.0
    Staff is professional, polite, efficient
  • MM
    Mark Manzanares
    Dec 28, 2025
    5.0
    Perfect location. Perfection staff. Thank you!
  • JY
    Jorge Yuso
    Dec 16, 2025
    5.0
    Went in to ship a package and took the opportunity to ask Ivan about printing services. He was kind and provided me all information needed and will be stopping by later on for a tour and continue to do business with my local store, thank you for the great kind service
  • MF
    Melissa F
    Dec 5, 2025
    5.0
    I have been using this UPS store for my printing needs and Amazon returns for years. The customer service has consistently been excellent. Recently, for the first time, I had an issue with my printing order, a large seating chart for my wedding, which needed to be reprinted. The problem was resolved within 24 hours, and I am blown away by their commitment to customer satisfaction. I highly recommend this store for your printing needs, and also Richard, their graphic designer, is fantastic!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in San Antonio?

The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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