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The UPS Store

4.6
(592 reviews)

Business Details

14317 Potranco Rd, San Antonio, TX
78245, United States
(210) 455-4801

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7335 in San Antonio offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • [Free/Paid] wi-fiNot available

Location

The UPS Store
14317 Potranco Rd, San Antonio, TX
78245, United States

Hours

Reviews

4.6
592 reviews
5 stars
525
4 stars
5
3 stars
3
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Nahid and Nicole for their exceptional service.

Staff Attitude

While most reviews were positive about staff interactions, a few customers reported instances of rudeness and impatience from certain employees.

Efficiency

Customers appreciated the quick service and efficiency of the staff, noting that their needs were often met promptly.

Cleanliness

The store was described as clean and well-organized, contributing to a positive customer experience.
  • SS
    Stellz
    Feb 20, 2026
    1.0
    Workers are rude. And lack communication skills. Don’t care about customers satisfaction
  • TG
    trinity gonzález
    Feb 18, 2026
    5.0
    Nahid was amazing and helped me get all the things I needed together to make my mailing process as smooth as possible! Everyone was very friendly
  • RH
    Raul Hinojosa
    Feb 10, 2026
    5.0
    Best service I’ve had at a ups staff is super friendly I ship a couple times a week and they take time to build a personal relationship with each and every customer highly recommend
  • MT
    Manuel Taboada
    Feb 7, 2026
    5.0
    Excelente atención al cliente especialmente la srta.Nicolle muy gentil gracias
  • DB
    Denise Beckwith
    Jan 27, 2026
    5.0
    Nicole was extremely helpful!!! I was completely lost with how to return my Amazon items. She made my intimidation and confusion go away with her willingness to help and her patience. She printed a label that I needed to have and provided a mail box because I did not have a box. Of course, there was a fee for the label and bag but, it was worth it not having to return back home with my items! I am definitely returning back just to experience Nicole’s quality of customer service again!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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