With a focus on the community of small businesses and consumers, Staples in San Antonio, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the friendly and helpful staff, highlighting positive interactions and assistance during their visits.
Product Availability
Customers frequently noted that the store had a good selection of products and that they could usually find what they needed.
Printing Services
While some customers had positive experiences with the print department, others reported issues with order accuracy and service speed.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
Mixed Experiences
There were several complaints regarding rude staff and poor customer service in specific instances, indicating inconsistency in service quality.
MH
Mona Howard
Jan 1, 2026
5.0
I used the Amazon return service - it took 2 minutes! Wonderful!
AJ
Archie Jones
Dec 9, 2025
5.0
Friendly and helpful store representatives streamlined store experience.
AH
Angelica Herrera
Dec 8, 2025
5.0
Every time I go to my Staples store location, the employees are always kind, helpful, and knowledgeable. I enjoy going to my Staples location (The Rim) anytime I need supplies. Thank you, Staples (The Rim) for giving me great customer service.
PH
Paul Horn
Nov 24, 2025
1.0
Only had one chair left in stock, it was already put together, they literally told me they would change me $30 extra because it’s already put together, I said what if I ordered it online and chose no assembly since it was showing it online and they said they would kick it back because it was already assembled, so for these reasons you get 1 star since I couldn’t choose no stars and definitely don’t get my business.
What printing and shipping services does Staples in San Antonio offer?
Staples offers innovative printing services, shipping solutions including direct mail and USPS, and design assistance tailored for businesses and individuals.
What are the store hours for Staples at 18203 Rim Drive 101?
Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 7 PM.
Which brands of products can I find at the Staples store in San Antonio?
The store features various brands including Dell, HP, Apple, Epson, Logitech, Microsoft, Canon, and many others for tech and office supplies.
Does Staples in San Antonio provide pickup and delivery options?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services for customer convenience.
What payment options are available at the Staples store?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Can I recycle electronics and ink cartridges at Staples in San Antonio?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
What nearby places can I visit when shopping at Staples at The Rim in San Antonio?
Nearby, you can visit The Rim shopping area, Starbucks for coffee, and Palladium At The Rim, a cinema and concert venue, which are great spots to explore before or after your Staples visit.
Is there a UPS location near Staples in San Antonio for package pickup or drop-off?
Yes, there is a UPS Access Point location close to Staples allowing convenient shipping and receiving of packages.
Are there other services related to shipping and delivery near Staples?
Nearby you can find Amazon Locker - Aemy for secure package pickup and UPS Alliance Shipping Partner for vehicle shipping and courier services.
What office and tech services does Staples provide in San Antonio?