Staples

4.0
202 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in San Antonio, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
18203 Rim Drive 101, San Antonio, TX
78257, United States

Hours

Reviews

4.0
202 reviews
5 stars
121
4 stars
31
3 stars
12
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.

Product Availability

Customers frequently noted that the store had a good selection of products and that they could usually find what they needed.

Printing Services

While many appreciated the quick turnaround and quality of printing services, there were complaints about inconsistencies and issues with custom orders.

Store Environment

The store was described as clean, organized, and bright, contributing to a positive shopping experience.

Mixed Experiences

Some customers reported negative interactions with staff, particularly regarding customer service and assistance in the print area.
  • PH
    Paul Horn
    1 day ago
    1.0
    Only had one chair left in stock, it was already put together, they literally told me they would change me $30 extra because it’s already put together, I said what if I ordered it online and chose no assembly since it was showing it online and they said they would kick it back because it was already assembled, so for these reasons you get 1 star since I couldn’t choose no stars and definitely don’t get my business.
  • HM
    Hassan Maleki
    Nov 18, 2025
    5.0
    Very good staff, very helpful and kind
  • GG
    Gilbert Guerrero
    Nov 3, 2025
    5.0
    Always great customer service here
  • CK
    Carolyn Kahler
    Oct 18, 2025
    5.0
    I had 4 projects over 2 days with very helpful staff throughout the process. When I came to pick them up, 3 out of 4 were done exactly as I had hoped. The fourth one wasn’t quite right but management stepped in and redid the entire project in less than 3 hours. She worked with me to make the changes needed and made sure I could pick them up in my timeframe. I highly recommend the print department. Great job to all the staff.
  • DC
    Dave Clingan
    Oct 11, 2025
    5.0
    Very helpful and friendly. The place to get your printer ink.

Frequently Asked Questions About Staples

What printing and shipping services does Staples in San Antonio offer?

Staples offers innovative printing services, shipping solutions including direct mail and USPS, and design assistance tailored for businesses and individuals.

What are the store hours for Staples at 18203 Rim Drive 101?

Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 7 PM.