Staples

4.0
206 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in San Antonio, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
18203 Rim Drive 101, San Antonio, TX
78257, United States

Hours

Reviews

4.0
206 reviews
5 stars
125
4 stars
31
3 stars
12
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and assistance during their visits.

Product Availability

Customers frequently noted that the store had a good selection of products and that they could usually find what they needed.

Printing Services

While some customers had positive experiences with the print department, others reported issues with order accuracy and service speed.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.

Mixed Experiences

There were several complaints regarding rude staff and poor customer service in specific instances, indicating inconsistency in service quality.
  • MH
    Mona Howard
    Jan 1, 2026
    5.0
    I used the Amazon return service - it took 2 minutes! Wonderful!
  • AJ
    Archie Jones
    Dec 9, 2025
    5.0
    Friendly and helpful store representatives streamlined store experience.
  • AH
    Angelica Herrera
    Dec 8, 2025
    5.0
    Every time I go to my Staples store location, the employees are always kind, helpful, and knowledgeable. I enjoy going to my Staples location (The Rim) anytime I need supplies. Thank you, Staples (The Rim) for giving me great customer service.
  • PH
    Paul Horn
    Nov 24, 2025
    1.0
    Only had one chair left in stock, it was already put together, they literally told me they would change me $30 extra because it’s already put together, I said what if I ordered it online and chose no assembly since it was showing it online and they said they would kick it back because it was already assembled, so for these reasons you get 1 star since I couldn’t choose no stars and definitely don’t get my business.
  • HM
    Hassan Maleki
    Nov 18, 2025
    5.0
    Very good staff, very helpful and kind

Frequently Asked Questions About Staples

What printing and shipping services does Staples in San Antonio offer?

Staples offers innovative printing services, shipping solutions including direct mail and USPS, and design assistance tailored for businesses and individuals.

What are the store hours for Staples at 18203 Rim Drive 101?

Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 7 PM.