FedEx Office Print & Ship Center

Reviews

• CK

  Colleen Komenda

  Sep 27, 2025
  1.0
  Can't even get to it as it is inside a gated resort. Completely closed off to the public.
• KS

  Kallie Shirling

  Sep 6, 2025
  5.0
  I want to recognize Rudy at FedEx for going above and beyond to help me with a rush print job. He personally traveled to another FedEx office to ensure my materials would be completed and arrive on time. His dedication, professionalism, and willingness to go the extra mile made all the difference in a stressful situation. Thanks to Rudy’s efforts, everything was handled seamlessly. Outstanding customer service!
• JG

  Josh Gibson

  Apr 30, 2023
  1.0
  Associate was kind and accommodating. But… Avoid anyway if possible: (1) Rates are more than 2x those of typical locations, as this location is captive to the resort (example: $1.69 per copy here vs $0.75 at a typical location); (2) to get any type of refund, customer needs to give all kinds of personal information per “FedEx policy”. Unfortunately, I won’t do business with FedEx from this point forward.
• DS

  Dani Sellier

  Jul 14, 2019
  5.0
  The staff at this in-hotel location is nothing short of amazing. I'm not sure if the stars just aligned correctly and placed employees with top-notch creativity, problem solving, communication, and flexibility, paired with compassion and consideration in this setting with unique demands or if someone higher up at FedEx actually built such a team intentionally, but the result is phenomenal. Because it is connected to an impressive conference/convention facility, there is a constant flow of business men and women who pass through their doors who have had something go wrong with their marketing materials, presentations, etc., and they are under extreme pressure and time constraints to get it fixed immediately- often with very high stakes. Lost brochures, deleted files, shipping delays... things just happen, sometimes. This staff gets that urgency and stretches in every possible direction to make things work for their customer, whether or not they had anything to do with the complication. Specifically, I was there for a 3-day conference representing a non-profit among similarly-minded people looking for ways to provide support. Making connections, presenting my work professionally and memorably, and establishing new partnerships were all critical for our group's success. The online company I had used to design and print my marketing materials failed me at the worst possible moment, delaying shipping twice, switching carriers and in the process incorrectly transferring my address, refusing/claiming an inability to forward me a downloadable/printable version of my design that I could print on my own, and more. None of this was the fault of FedEx. However, once they heard of my situation, I had newly, beautifully printed materials in under half an hour, and at an astounding price to boot. I truly hope that FedEx realizes the asset it has in this staff and does everything in its power to support and recognize them.

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