FedEx Office Print & Ship Center

Reviews

• PG

  Peter Gilmore

  Dec 5, 2025
  1.0
  Was there on 12/04/25 at 6:15pm (they close at 7pm), I was reminded 2-3 times that "we close at 7pm so as long as it is before that" when I asked things like can I buy a box to package the items I have here, despite closing in 45min. On top of that, they will trick you into paying their packaging fees. e.g. "Can I buy a box to package my things in" "Oh we can do that for you" "Is there a cost with that" "Yes" Then after I said I would do it on my own, they still ended up taping my box on the top for me "we can do that" without telling me I'd have an additional $15 fee on top of it with a separate transaction on my credit card "Fedex Creative Service." Really bad customer service that could have been a lot better without an impatient person at the counter and more transparent communication
• EB

  Elyza Brillantes

  Feb 4, 2024
  5.0
  Roxanne was so helpful when I had to ship something unique. She helped pack my stuff so it was super secure and was great to chat with. So happy she was there and really appreciate her hard work!
• LS

  Laurie Sellick

  Sep 3, 2022
  1.0
  I was here at the apartment they were supposed to deliver to, I was told my apt# wasn't on my package. Thing is I had several orders delivered by the same company. Even though my orders were purchased in two orders they spread it out over three days. I was charged for all 3 orders.
• FS

  F S

  Mar 12, 2019
  1.0
  Sent an Amazon package to the Grand Hyatt which was received by the FedEx office. 10USD handling fee to receive the parcel is outrageous.
• RH

  Richel Hernandez

  Dec 21, 2015
  3.0
  This Fedex is located inside the Grand Hyatt Hotel. Unless you're within walking distance it's very annoying to find parking and then have to pay for parking to get inside the hotel into Fedex. It's easier, cheaper, and faster to drive farther north to the location on Broadway.

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