DHL Express Service Point

3.3
217 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Next to San Antonio International Airport in San Antonio offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • DeliveryAvailable

Location

DHL Express Service Point
10307 Wetmore Road, San Antonio, TX
78216, United States

Hours

Reviews

3.3
217 reviews
5 stars
113
4 stars
7
3 stars
6
2 stars
4
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members like Jose, Chris, and Jonathan, highlighting their helpfulness and professionalism.

Delivery Issues

Numerous complaints were made regarding delivery failures, including packages marked as delivered to the wrong addresses and lack of communication from drivers.

Mixed Experiences

While some customers reported positive experiences with shipping and customer service, others expressed frustration with lost packages and poor handling of issues.

International Shipping

Customers appreciated DHL's efficiency and options for international shipping, often comparing it favorably to competitors like FedEx and USPS.

Accessibility

Several reviews noted difficulties with package delivery to residential areas, including claims of missed delivery attempts despite customers being home.
  • ME
    Meaningless Endeavors
    Sep 18, 2025
    1.0
    I ordered a product from Indonesia, it was shipped via DHL. DHL invoiced me and I paid a duty on this parcel. The packaged was never delivered. When I telephoned DHL I was told by their automated system the package was delivered and that I signed for it which is a lie. Their system would not transfer me to a human. I will never use DHL. I will never purchase a product that must be delivered by DHL. To put it bluntly, DHL is a terrible delivery company.
  • VC
    Victoria Chapman
    Aug 20, 2025
    5.0
    Had to drop off a product with prepaid label through DHL, I came prepared with packing tape and prepared to purchase an extra box and bubble wrap for extra protection as I would for USPS but Brandon, the rep in office, handled everything! I’ve had to purchase packing tape in the past at USPS because they won’t do things like that for customers so I was expecting a similar experience but no, this was a full service one stop shop for handling everything and Brandon was so knowledgeable and helpful. This experience was such a surprise, it was like a breath of fresh air to have customer service like this. Highly recommend!
  • KV
    Kay Voss
    Aug 15, 2025
    5.0
    We just had an amazing experience at DHL off of Wetmore Dr by the San Antonio airport today. We had to ship a large amount of product overseas asap and we’re having trouble finding someone who could ship it without breaking the bank. Jose was so helpful, patient, professional and kind! What a great experience! We will set up account to do business with them going forward. Great customer service. Thank you for your help.
  • KR
    Kenixon Rivera
    Aug 7, 2025
    5.0
    Hola buenas tarde se Puede enviar una TV de 55 pulgadas para Perú q precio sale el envío
  • KR
    Katelyn Riojas
    Jun 24, 2025
    1.0
    These drivers are very unsafe on the roads. Avoid them at all costs

Frequently Asked Questions About DHL Express Service Point

Where is DHL Express Service Point located in San Antonio?

DHL Express Service Point is located next to San Antonio International Airport at 10307 Wetmore Road, San Antonio, TX 78216.

What are the operating hours of DHL Express Service Point?

The service point is open Monday to Friday from 9:30 AM to 6:00 PM and is closed on Saturdays and Sundays.