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The UPS Store

3.6
(202 reviews)

Business Details

3524 Knickerbocker Rd, San Angelo, TX
76904, United States
(325) 947-7395

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2165 in San Angelo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southwest Plaza Shopping Center.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
3524 Knickerbocker Rd, San Angelo, TX
76904, United States

Hours

Reviews

3.6
202 reviews
5 stars
125
4 stars
4
3 stars
5
2 stars
7
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, several reviews highlighted rude behavior and poor service from the owner.

Efficiency

Many customers appreciated the fast and efficient service, often noting quick turnaround times for shipping and returns.

Pricing Transparency

Several customers expressed dissatisfaction with unexpected fees for services like printing and packaging, feeling that they were not adequately informed beforehand.

Store Management

There are complaints about the management and operational issues, including understaffing and inconsistent hours, leading to customer frustration.
  • RM
    Randy Misouk
    2 days ago
    5.0
    Do you guys notarized documents
  • 5G
    5up Gunplay
    Feb 17, 2026
    1.0
    Horrible service and attitude. Just give me a drop box so I can avoid this place.
  • AC
    Amanda Collins
    Feb 16, 2026
    5.0
    As always everyone is friendly and helpful. Love this store
  • RS
    Riane Sias
    Feb 12, 2026
    1.0
    Very rude associate up front. Went in for a simply return and she THREW a paper at me stating I needed to pay for a label. Will never waste my time at this store. I’ve had better experiences with a simple explanation and help of what I needed to do for a return process.
  • HH
    HAILEE HALL
    Feb 10, 2026
    5.0
    Josh at UPS is absolutely awesome. He’s always friendly, professional, and goes out of his way to make sure everything is handled correctly. He makes the whole process quick and stress-free. You can tell he genuinely cares about helping customers and the local community. Big thanks to Josh for the great service every time!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in San Angelo offer?

The UPS Store #2165 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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