The UPS Store

4.0
191 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6671 in Saginaw offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 287 And Bailey Boswell.

Details

  • DeliveryNot available

Location

The UPS Store
1209 N Saginaw Blvd, Saginaw, TX
76179, United States

Hours

Reviews

4.0
191 reviews
5 stars
137
4 stars
7
3 stars
1
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from employees like Logan, Chandler, and Sage.

Efficiency

Customers frequently noted quick service and minimal wait times, even during busy periods.

Issues with Packages

Several reviews mentioned problems with lost or damaged packages, leading to frustration and dissatisfaction with the service.

Mixed Experiences

While many had positive experiences, some customers reported rude behavior from specific employees, leading to a negative impression.

Convenience

The store is recognized for its ease of use, especially for Amazon returns, making it a preferred location for many customers.
  • SS
    Sunshine Smith
    Jan 2, 2026
    5.0
    Quick and easy Amazon return service
  • AT
    Ashley Taylor
    Jan 1, 2026
    5.0
    Despite this being a busy time for UPS the associate took her time to help me figure out the issue I was having with my shipping label. I appreciate her patience and knowledge.
  • AS
    Alysia Sebastian
    Dec 31, 2025
    2.0
    Member Nicholas (if that’s even his name he could be lying) was extremely rude. I did not know it was one minute before closing early because of NYE. But I had my label prepaid and taped all I had to do was pass him the package rather than him slamming the door closed in my face when I was trying to tell him I had the flu for Christmas and was just trying to get my nieces and nephews xmas gifts out in the mail. I come to this location often and have never had a problem with anyone until today.
  • TT
    Teresa Timms
    Nov 29, 2025
    5.0
    Everything arrived in time. Contents arrived in good condition. The store was busy, but I still got taken care of in a timely manner. The clerk made it so simple to take care of because I'm older, he still respectfully answered all of my questions.
  • EB
    Eddel Banatao
    Nov 22, 2025
    1.0
    Don't use their services unless you want your stuff go missing. I used them to ship a package on October 1st, paid extra because my package was oversized (not a big deal),it was expected to be delivered the next day but they still managed to lose it. I couldn't track it. The following week, I went to the store to make a complain and spoke to Logan the store manager and he said " I promise you 110% it's at our warehouse facility in Haslet, I will call them and will give you an update in 2 business days". Guess what? Zero updates. I had to contact them first 5 days later and all i got was "we don't know, maybe ask for help online". Then 2 weeks later, I received a $100 check in the mail that's not even worth half of the value of what's in my package. What a big joke. I contacted online support and spoke to at least 4 agents that didn't know anything at all, they kept telling me to go to the store and speak to them. They wanted me to go back to the store that gave me a false promise and knew nothing about what happened to my package. No matter where I go, noone knows anything. I just don't understand how could someone possibly lose an oversize package? These people don't know how to value the trust their customers give them for their service. I wish I could give zero stars because you don't deserve a good review for your poor service. I suggest use FedEx or USPS. These UPS stores are horrible.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Saginaw offer?

The UPS Store #6671 in Saginaw offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.

Where is The UPS Store #6671 located?

It is located at 1209 N Saginaw Blvd, Ste G, Saginaw, TX 76179, US.