United States Postal Service

2.4
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 112 W 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
112 W 5th St, Rusk, TX
75785, United States

Hours

Reviews

2.4
22 reviews
5 stars
7
4 stars
0
3 stars
1
2 stars
0
1 star
14
  • GG
    Goodbye
    1 day ago
    1.0
    This place needs a complete turnover. The current Postmaster was understanding . I know she spoke to the troublesome mail women. Because she drove past me on our street. She was mad like nobody's business. She went to the wrong house. I assume to throw a fit . Sat for 5 seconds threw her red jeep in reverse and left. Nobody on our side of town wants her . I'm unclear as to why she acts the way she does. When she is absent the mail is delivered without incident by the temporary mail person.
  • HW
    Hubbys Wife
    1 day ago
    1.0
    Never answer the phone, is extremely rude, the employees will also try to block you from talking to the post master. If I could give a zero I would, very unprofessional at the USPS…..
  • CC
    Chad Clemmer
    Dec 22, 2025
    1.0
    Terrible service
  • GG
    gotalexis
    Dec 5, 2025
    1.0
    Incredibly disappointed in the incompetence with this post office. We haven’t been getting mail, very important documents that unfortunately have to go through USPS, and haven’t received any of them. Something needs to change because people’s lives are being put on hold because others apparently can’t do their job.
  • KD
    Kelly Downing
    Oct 20, 2025
    5.0
    Mike is ALWAYS professional, courteous and helpful!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.