Brand Certified
United States Postal Service
1.8(329 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3416 Enterprise Dr, Rowlett, TX
75088, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3416 Enterprise Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
329 reviews
5 stars
48
4 stars
13
3 stars3
2 stars
11
1 star
254
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Mail Delivery Issues
Customers reported frequent problems with mail delivery, including packages marked as delivered but not received, and misdelivered mail.
Staff Attitude
Several reviews noted a negative attitude among employees, with complaints about condescending behavior and lack of professionalism.
Operational Problems
Customers experienced issues with the phone system, long wait times, and inadequate staffing, leading to dissatisfaction with service efficiency.
- MMMary5 days ago1.0Can’t reach a human and you get stuck in an AI phone loop if you call them. They are closed on Saturdays. Never got my mail keys when I moved in. Ridiculous. This is what happens when the government runs things.
- TBTerri BrazielFeb 14, 20261.0Have not received mail, of any kind, in two days. Mail delivered to me with other addresses clearly on each piece of mail, packages delivered also. My address is in 4 different places on my property. Called U.S. Post Master General; still inspecting the situation. No confidence in the service or some of the carriers' integrity.
- BWBill WinansFeb 11, 20261.0Your call in phone system is trash. You can not speak to a human or resolve my question with the options provided. Fix your garbage automated system.
- KPKarla Payne-JohnsonFeb 9, 20261.0I was expecting something very important and my mail did not show up not to mention it is in the informed delivery. The post office would not answer so I'm left wondering what if this is horrible 🤬
- OROlivia RoblesDec 19, 20251.0RUDE RUDE RUDE…and oh yeah did I mention, RUDE. No one told you to work the post office, no one told you to take a government job. The lady at the front immediately wanted to come in hot when “helping” me. There was some confusion on what was needed for a first time passport and all I stated was “that’s not indicated anywhere online” to which she responded, “I don’t make the rules.” For staters I never said you did, and whatever pissed you off that early in the morning is not my fault. I will NEVER be returning here, which means less work and effort for them to do, so that should make them happy since getting paid to not work seems to be the goal.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3416 Enterprise Dr offer?
This USPS location offers mailing and shipping services, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a first-time passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the USPS location's hours of operation?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at this USPS branch?
You can search for and reserve PO Boxes online quickly and securely at the USPS website, then complete the setup in person.
Is there 24/7 access to PO Boxes after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specifics.
What nearby places can I visit after my trip to the USPS at 3416 Enterprise Dr?
You can check out nearby places like Brendals Bakery & Cupcake Couture for treats, or relax at River Nails and Spa for beauty services after your postal visit.
Are there any nearby facilities that might help with technology needs around the USPS location?
Yes, Untraceable IT and Rowlett Computer and Phone Services nearby offer IT support and computer repair services if needed.
What recreational options are near the United States Postal Service location?
You can visit STARS FC, a local gym and football stadium, or take dance classes at nearby Steps A Dance Studio or Studio C Dance for fitness and fun.
How can I schedule an appointment for passport services at this USPS branch?
Appointments for passport services can be scheduled online using the USPS reservation system accessible through their website.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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