The UPS Store

4.3
364 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4897 in Rowlett offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
8301 Lakeview Pkwy, Rowlett, TX
75088, United States

Hours

Reviews

4.3
364 reviews
5 stars
288
4 stars
14
3 stars
4
2 stars
5
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting specific employees like Eric and Vaughn for their exceptional service.

Efficiency

Customers appreciate the quick and efficient service, often noting that even during busy times, the store manages to handle transactions smoothly.

Cleanliness

The store is frequently mentioned as clean and well-organized, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with additional charges for services like printing shipping labels, feeling it was unfair given the service fees already paid.
  • MB
    Myesha boulton
    Jan 2, 2026
    1.0
    Charging customers almost $2 EACH to print a label required by Amazon is insane. Usually other store do it as a curtesy but this location does not care
  • ND
    nichole deal
    Dec 26, 2025
    5.0
    Great location. Provided me with great assistance to know exactly what I need in order to pack my product correctly and make sure my return would be successful. Very friendly employees.
  • RV
    Russ Varner
    Dec 22, 2025
    1.0
    They charge 1.50 if you print a shipping lable without any help. A copy of anything else is. 20 cents. What a way to rip off the customer !!!
  • RH
    Renee Hart
    Dec 18, 2025
    5.0
    I go to the UPS store in Rowlett. The store always very clean, the staff members are professional, polite and very helpful.
  • MB
    Maddie Beecher
    Dec 14, 2025
    5.0
    The Rowlett UPS location is an organized, clean and smooth running store. Chris was a great help with the best and most upbeat attitude I’ve ever experienced from a UPS store or any other postal service store I’ve been to before. I will make sure to return here for any future needs I have.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store #4897 in Rowlett?

The UPS Store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.