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The UPS Store

4.3
(373 reviews)

Business Details

8301 Lakeview Pkwy, Rowlett, TX
75088, United States
(972) 463-2917
https://locations.theupsstore.com/tx/rowlett/8301-lakeview-pkwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4897 in Rowlett offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
8301 Lakeview Pkwy, Rowlett, TX
75088, United States

Hours

Reviews

4.3
373 reviews
5 stars
296
4 stars
14
3 stars
4
2 stars
5
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and professional, with specific praise for employees like Eric and Vaughn.

Efficiency

Many reviews highlight the quick and efficient service, with customers noting minimal wait times even during busy periods.

Pricing Concerns

Some customers expressed dissatisfaction with additional charges for services like printing labels, feeling it was excessive compared to competitors.

Store Environment

The store is consistently noted for being clean, organized, and well-staffed, contributing to a positive customer experience.
  • SC
    Stephen F (Cguytx)
    today
    5.0
    Wonderful staff has helped my team and I for over five years with our shipping and mailbox needs.
  • DT
    Desirae Trevino
    Feb 17, 2026
    1.0
    My 11-year-old daughter and I were shocked by the treatment we received at this USPS location, including from the manager. The staff was rude, unwelcoming, and extremely unprofessional. I was pushed aside multiple times and had to wait in line three separate times, while other customers were assisted thoroughly and respectfully. The staff clearly did not want to help me—rolling their eyes, displaying a cynical and arrogant attitude toward me, and making us feel dismissed and disrespected publicly in front of others customers. This behavior was especially upsetting to experience in front of my child. Overall, the customer service was very poor for this establishment.
  • JC
    Jerry Cook
    Feb 13, 2026
    5.0
    They are right off SR66 with a huge parking lot, super friendly staff and a well organized store!
  • AH
    Alan Hogan
    Feb 11, 2026
    5.0
    Great place for everything, courteous and professional
  • AK
    Anita Kurien
    Feb 5, 2026
    5.0
    Friendly staff and generally no lines or if there are it is still run efficiently

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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