Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2250 Double Creek Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
2250 Double Creek Dr, Round Rock, TX
78664, United States
Hours
Reviews
2.5
382 reviews
5 stars
127
4 stars
13
3 stars
8
2 stars
23
1 star
211
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported missing packages and poor delivery service, with many packages marked as delivered but not received.
Customer Service
While some staff members were praised for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.
Long Wait Times
Customers frequently complained about long wait times for service, both in-person and on the phone.
Passport Services
Passport service experiences varied, with some customers reporting excellent assistance while others faced issues with appointments and staff behavior.
- MEMaggie Elizabeth5 days ago5.0Khin is a great passport agent! Very knowledgeable
- MBMiranda B.Dec 29, 20251.0Multiple packages have gone missing despite the system claiming to have been "delivered." We have filed reports on these packages only to get no information back and it has been becoming increasingly frustrating. The final straw was this morning when I saw the courier put away the mail for my complex. Thirty minutes later when I had gone to pick up my mail, there had been multiple resident's mailboxes left wide open, including mine. This is unacceptable as many potentially important/confidential packages or letters are left out for anyone to grab. The carelessness of the courier and the office itself has put multiple resident's privacy in danger, and who know's how many other's have experienced this issue along the same route.
- YSYiran SuDec 25, 20255.0Big thanks to the people helping me to do my fingerprints here. Originally tried in another office but refused by the fbi; while the people in this office were super professional and knowledgeable about what they’re doing.
- ACAdrien ChopinDec 17, 20252.0The actual desk workers are friendly and helpful, but the design of the workload here is terrible. There is a door to pick up packages, and regular workers aren’t able to do this task. You will wait 26 minutes (and counting) to get a package while 16 people (and counting) who enter the post office after you are served by the desk workers.
- PJPamela JCDec 15, 20251.0We have had missing, returned and maybe thrown away mail for several months. It has not gotten better. A reply for help via email rarely gets sent. Twice to the actual post office. First time nothing, second time the supposed manager took our numbers and ended up patting heads to get us out the door. (service never got better. She never called nor gave an explanation as to why the ongoing issues) Phone calls never get answered. Literal dozens at different times if the day. No one picks up. The amount of work, on OUR parts, to get us our mail has been enormous. Endless emails, phone calls proving we live at the correct address (same address for several years) to those trying to send us mail. We have been dealing with panic attacks, not sleeping, migraines. I had to resort to getting some important mail delivered to my work. Those came thru cuz they're routed thru the other RR office. Not all companies are able to do that though. We have had to cancel two overseas trips and three domestic vacations because our important mail gets returned or missing. No one cares in your 'service' team. Give us our mail..all of it! That's y'alls jobs. If all of our mail could get delivered by another entity then that's what I would do. This is a shameful, disgusting disgrace of a post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2250 Double Creek Dr?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment scheduled online, although limited walk-in hours are available at select locations.
What are the hours of operation for this USPS location?
Monday to Friday, 8:00 AM to 5:00 PM; Saturday, 8:30 AM to 1:00 PM; closed on Sunday.
How can I get a PO Box at this location?
You can reserve a PO Box online or apply in person with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check with this location for specific hours.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo is $15.
Are there any nearby grocery stores to the USPS location for convenient shopping?
Yes, Canape Market and Istanbul Market Atx are nearby grocery stores where you can shop before or after visiting the Post Office.
What nearby businesses might I visit along with the USPS at 2250 Double Creek Dr for home services?
Nearby, you can find Mr. Pfix for handyman services, The Cleaning Authority for home cleaning, and JustUs Plumbing for plumbing needs.
Are there local dining options near the United States Postal Service location?
Yes, Olive & Herb is a nearby restaurant you might visit when in the area.