The UPS Store

4.0
137 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6926 in Round Rock offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - University Commons Shopping Center.

Location

The UPS Store
200 University Blvd, Round Rock, TX
78665, United States

Hours

Reviews

4.0
137 reviews
5 stars
97
4 stars
4
3 stars
1
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing excellent service.

Efficiency

Several reviews highlighted the quick and efficient service, although some noted long wait times during busy periods.

Inconsistency

There were complaints about inconsistent information and service quality, particularly regarding pricing and delivery details.

Business Hours

Customers expressed frustration with limited business hours, particularly on weekends, which made it difficult for them to access services.

Shipping Issues

Multiple reviews mentioned problems with lost packages and poor handling of shipping inquiries, leading to dissatisfaction.
  • MG
    malcolm geans
    3 days ago
    5.0
    Abbey was incredibly helpful with my printing job. They were patient, knowledgeable, and made sure everything came out exactly the way I needed.
  • DC
    Daniela Cabeza
    Nov 6, 2025
    1.0
    PROOF ATTACHED. I have waited a some time before leaving a review. At this location, University, my husband went to return a package with Nike shoes. Two weeks after my husband took the package to UPS and bought the wrapping package at UPS, he receives a wire cable with a note from Nike stating they received this instead of the shoes therefore they were not going to refund him his money. I’ve been to the store twice; management does not reach out or respond for the possible Robbery within their employees. What is the handling in this company/location that we’re bringing packages to be stolen and not receive our money back? It’s been two months and they haven’t solved anything. This is outrageous, this had never happened to me. Happened in September. So if you read reviews beware because your package just might get stolen and your money too.
  • TG
    Trombone Guru
    Oct 22, 2025
    5.0
    Very friendly and helpful staff. Quick in and out transactions.Professionalism at it's finest!
  • NN
    Nita
    Oct 11, 2025
    5.0
    Excellent service.
  • CC
    Curtis Curcio
    Sep 20, 2025
    5.0
    They were fast efficient and friendly. She knew what she was doing and what I needed done.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6926 in Round Rock offer?

The UPS Store #6926 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.