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The UPS Store

4.5
(1488 reviews)

Business Details

24200 SW Fwy, Rosenberg, TX
77471, United States
(832) 595-0877
https://locations.theupsstore.com/tx/rosenberg/24200-sw-fwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5972 in Rosenberg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To McAlister's Deli & Gringos.

Details

  • DeliveryNot available

Location

The UPS Store
24200 SW Fwy, Rosenberg, TX
77471, United States

Hours

Reviews

4.5
1,488 reviews
5 stars
1,297
4 stars
9
3 stars
7
2 stars
9
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Minal, Jinesh, and Asis for their exceptional service.

Cleanliness and Organization

The store is frequently noted for being clean and well-organized, contributing to a positive customer experience.

Mixed Experiences

While many reviews are positive, there are notable complaints about rude staff and unprofessional behavior from certain employees, particularly a female manager.

Efficiency

Customers appreciated the quick service and efficiency of the staff, especially during busy times, although some mentioned issues with organization during peak hours.

Pricing Concerns

Several reviews expressed frustration over perceived upselling and high charges for services, particularly regarding package returns.
  • SS
    Sheila Santana
    1 day ago
    5.0
    I had an amazing experience at The UPS Store! Special thanks to Minal, Jinesh, and Asis for their outstanding customer service. They were very helpful, patient, and professional throughout the whole process. My poster, printing, and banner turned out absolutely perfect - great quality, clean design, and fast service. They really pay attention to details and make sure everything looks exactly the way you want. I highly recommend this location for anyone who needs printing, posters, or banners done right. Thank you for the excellent service!
  • LL
    LACHELLES,LLC
    5 days ago
    5.0
    Today was nothing short of amazing. I am here on Rosenberg finalizing details of my daughters 30th birthday. So I decided to get a 24×36 phoot printed and let me just say I was WOW'd over the quality of work. Not to mention, they know their faithful customers by first name. To me, that speaks volumes. To the entire staff, thank you for your professionalism and exceptional customer service. I will definitely be returning. Happy Friday!
  • OO
    Olu Oye
    6 days ago
    5.0
    Minal Excellent quality and quick turnaround on our vinyl banners. The service team was friendly and offered great suggestions to improve the layout. The final product exceeded our expectations and looked great hanging outside our business!”
  • SD
    Sockona Diakite
    Feb 25, 2026
    5.0
    This UPS has to be the best in town, the staff and owner are so nice. They provide great service here. From the minute you enter the store they rush to take care of their customers needs. I will definitely be back.
  • DD
    Derek
    Feb 14, 2026
    1.0
    Stopped by to process an Amazon return, one person being helped with another ahead of me in line. After the woman in front of me was helped, the guy behind the counter turned around and started helping an employee put a cover over a piece of equipment and moving it to where it needed to be... No acknowledgement that I was even in the store, no "be with you in a minute", nothing. I stood there for a short while watching them work before I left. As I was backing out of my parking space, the counter guy comes out and tries to flag me down. I just waved back at him as I drove away. I'd rather go anywhere else😆 ***UPDATE*** Went over to the location at 99&59 later that day and totally opposite experience. Got a "hello" when I walked in, was able to get helped immediately and out of there within a minute...THAT'S customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Rosenberg offer?

The UPS Store #5972 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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