Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 609 S Goliad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.3
206 reviews
5 stars
103
4 stars
12
3 stars
4
2 stars
11
1 star
76
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Reginald received overwhelmingly positive feedback for his exceptional customer service, professionalism, and ability to handle multiple customers efficiently. However, other staff members were frequently described as rude and unhelpful.
Customer Experience
Many customers reported a pleasant experience at the Rockwall Post Office, particularly during passport services, thanks to Reginald's friendly and accommodating nature.
Service Efficiency
The post office was noted for its quick service during passport applications, especially when Reginald was on duty, although some customers experienced delays and issues with other services.
Parking Issues
Customers frequently mentioned difficulties with parking availability at the location, which negatively impacted their overall experience.
Mixed Reviews
While many praised the service, there were significant complaints about the overall staff attitude and handling of mail services, indicating a divide in customer satisfaction.
- CMCarissa Maxfield5 days ago5.0Reginald was so helpful with my passport process. He is thorough, professional and so incredibly kind.
- RLRaime LòrigaNov 14, 20255.0Reginald is amazing. He is really friendly and did help me to fill my passport really quick.
- JCJonathan CariddiNov 4, 20253.0The staff here were very stern and almost rude. They didn’t smile, didn’t greet anyone, and acted like helping customers was an inconvenience. The whole interaction felt cold and mechanical, like you’re just a number being rushed through a line. No sense of courtesy or basic politeness—just short, unfriendly attitudes. It really gives the impression that they don’t enjoy their jobs or care about the people they’re serving.
- TWTigerking WatchesOct 30, 20255.0Reginald who works here is fantastic and great person i highly recommend him but the other staff are rude and unprofessional but this guy needs to be promoted
- EእናትHOOD ENATHOODOct 18, 20255.0We got passport service 3/4 times for me and my children. Reginald’s service is outstanding, professional, and efficient. He get everything done in less than 15 minutes from taking photo to processing document and payments.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 609 S Goliad St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services have set hours and require appointments through an online scheduler. Limited walk-in passport hours are available at select locations.
What are the operating hours of the United States Postal Service at 609 S Goliad St?
Monday to Friday, the office is open from 8:00 AM to 4:30 PM, Saturdays from 10:00 AM to 12:00 PM, and it is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website. Instructions for completing the setup will be provided for in-person visits.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Contact your local Post Office for specific lobby hours.
What nearby places can I visit after my visit to the United States Postal Service at 609 S Goliad St?
Nearby, you can visit Schale Design & Co. (an antique store), Roxie's Pet Services for pet care, or the Providence Place Bridal Shop & Wedding Venue for bridal shopping.
Are there any nearby services that can assist with home improvement or electrical needs?
Yes, Exceptional Insight Cleaning offers home cleaning services, and Pressed Down Electric LLC provides electrician and contractor services near the Post Office.
If I need professional photography services nearby, where can I go after visiting the Post Office?
You can visit Crosswhite Photography or Jumpstart Capital Advisory Group LLC, both offering event photography and professional services nearby.
Are there medical and health-related facilities close to the United States Postal Service?
Yes, the North Texas Medical Research Institute and Goliad Dental are nearby facilities offering health and medical services.