Brand Certified
United States Postal Service
3.3(209 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
609 S Goliad St, Rockwall, TX
75087, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 609 S Goliad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.3
209 reviews
5 stars
106
4 stars
12
3 stars
4
2 stars
11
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Reginald received numerous praises for his exceptional customer service, being described as friendly, helpful, and efficient during the passport application process.
Staff Attitude
Feedback indicates a mixed experience with staff attitudes; while Reginald is frequently commended, other staff members were reported as rude or unhelpful.
Parking Issues
Customers consistently noted significant problems with parking availability at the location, often leading to frustration.
Service Efficiency
Many reviews highlighted the efficiency of the service, particularly during busy times, with quick processing of passport applications.
Mixed Experiences
Overall experiences varied widely, with some customers expressing satisfaction while others reported negative interactions and service issues.
- KCKrishna Chaitanya ChavaJan 15, 20265.0Brent was very helpful and friendly during our passport renewal appointment.
- BCBerkley CulpJan 13, 20261.0Walked in at 8:40 AM and apparently they were already done taking walk in appointments!! The day had just started, do not go here for passports they don’t care and are rude.
- LKLes KuehlJan 11, 20261.0The onsite staff are fine and our delivery person is wonderful. However, this post office very much needs to find a more suitable location in Rockwall that offers way more parking. The parking lot is always full due to the fact that the delivery people park their cars in the general public lot. There are never enough parking spots for the typical amout of traffic that goes through this place daily. Only busy holiday times people are forced to utilize on street parking across Boydston Street.
- MCMichelle ContrerasDec 15, 20255.0Very fast workers and super busy but the line goes fast. I'm very grateful for their help figuring out what I needed to do. They weren't even annoyed by me being new to everything.
- CMCarissa MaxfieldNov 20, 20255.0Reginald was so helpful with my passport process. He is thorough, professional and so incredibly kind.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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