The UPS Store

4.5
155 reviews

Business Details

3090 N Goliad St, Rockwall, TX
75087, United States
(469) 769-1133
https://locations.theupsstore.com/tx/rockwall/3090-n-goliad-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7321 in Rockwall offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Stone Creek.

Details

  • DeliveryNot available

Location

The UPS Store
3090 N Goliad St, Rockwall, TX
75087, United States

Hours

Reviews

4.5
155 reviews
5 stars
132
4 stars
1
3 stars
3
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individual employees who provided exceptional service.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, often mentioning that they were in and out in a short amount of time.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding customer service inconsistencies, particularly during busy times or when specific services were unavailable.

Cleanliness and Organization

The store was generally described as clean, organized, and well-maintained, contributing to a positive customer experience.

Service Availability

Several customers expressed frustration over service availability, particularly regarding notary services and store hours, indicating a need for better communication.
  • VB
    Veronika Besic
    Jan 4, 2026
    5.0
    I came in on a Sunday needing a notary, and the Rockwall UPS Store had one available on site β€” which was such a relief. They answered the phone right away, were extremely professional, and genuinely kind throughout the process. Everything was quick, smooth, and handled with care. It’s rare to find this level of service, especially on a Sunday. Highly recommend this location!
  • KW
    Kevin W
    Dec 30, 2025
    1.0
    This is normally our go-to store for shipping needs as they are always friendly and quick, but the visit today was frustrating. At 5:18 PM, I advised the store employee (ID: 367384-Terminal: POS7321C) that Amazon had sent me a return label instead of a QR code for shipping (Like they normally do). He said it was "no problem" and I just needed to e-mail the label to their e-mail address taped on the computer and he would print it out. I e-mailed over the label. He asked "Emily"?, I replied "Yes." He printed it out and then said "The total is ready for you." It was at this point I realized there was a $2.71 fee for the label to be printed from their machine. I'm not upset about the amount, however, it would have been nice to know the specifics and that there was going to be a charge BEFORE I decided to proceed with the transaction instead of after. Please use this as a training opportunity.
  • BB
    Byron Brown
    Dec 28, 2025
    1.0
    You close at 3 pm on Sunday and locking the door before 3pm πŸ•’ Needs to be addressed!!
  • RW
    Randy & Amy Wilkins
    Dec 17, 2025
    5.0
    Gregory Who was especially patient and helpful. Thank you!
  • ED
    Edward Van Deventer
    Dec 5, 2025
    5.0
    This is the most amazing UPS store we've ever been to. Every employee is kind, courteous, and helpful. It's always busy here but because they pay attention to what they're doing and know their jobs it doesn't take long to get helped. It helps that they are always well staffed. Highly recommend!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Rockwall offer?

The UPS Store #7321 in Rockwall offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: