United States Postal Service

2.1
82 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1550 FM 2165 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1550 FM 2165, Rockport, TX
78382, United States

Hours

Reviews

2.1
82 reviews
5 stars
20
4 stars
1
3 stars
2
2 stars
3
1 star
56
  • RF
    Roland Fipps
    Dec 24, 2025
    5.0
    I don't know where all this bad stuff comes from. I've used the post office since 2015. I get no mail service at home. The post office handled a very difficult situation after Harvey. They have simplified my package delivery. The are friendly and willing to help. Ya'll don't know how well you have it.
  • PA
    Paige Alvasoto
    Oct 8, 2025
    1.0
    If I could put 0 stars I would. The older lady has consistently gotten ugly and rude with me and my grandparents because we tried to get our mail forwarded from an illegal rv park to our new addresses. Apparently the form keeps coming up “missing”. We are getting the alerts that the mail is being delivered to the old address, but nothing is being sent back because the Landlord is known to throw mail away of tenants who no longer live there. I talked to the older lady about how it’s a federal offense for people to throw mail away or withhold mail and she said it’s OK, the gentleman is allowed to withhold my mail.
  • DC
    Douglas Coats
    Sep 19, 2025
    1.0
    I moved to my current address over 2 months ago and some of my mail is still being sent to my old address. Instead of sending my mail back to the post office, he is throwing it away, which is what the post office told him he can Do that since I no longer live there. A very rude lady, whom I assume works there, told me they could not forward my mail to my new address and I needed to contact the people who are sending me mail at my old address and give them my new address. How am I supposed to give them my new address when I don't have a clue who is sending me mail at my old address?,
  • LB
    Lee Byrom
    Dec 5, 2021
    1.0
    This place does not know what customer service means. I could hear the people calling me foul words in the back as I asked for help. I emailed the postmaster and got no response. Must be nice to maintain a government job with zero accountability. Don't try calling because they will never answer the phone. If these were my employees I would fire every one of them and hire 16 year olds. The 16 year olds would be a step up. Complete garbage. If I could have not given a star I would not have.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.