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Visit your local Post Office™ at 516 E Byron Nelson Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I walked out thinking. “That wasn’t a good experience”. Lady at the desk must have had a bad day. At least I hope all her days aren’t like this. A simple smile goes a long way. She was more interested in scrolling Facebook than helping me. I get no one is perfect but not helpful at all to the point I thought I did something wrong and was annoying her. Customer service training needed.
VS
Veronica Silva
Oct 13, 2025
5.0
Today, October 13, the collection office is closed because it is Columbus Day.
LO
Lone Star Angling & Outdoors
Oct 4, 2025
1.0
I ordered a package and they told me it would be here Friday. The order was local for them, and staying in Texas as I live here. It didn't show up friday, and now shows that it is in Illinois as of Saturday. How it got sent to Illinois is a mystery, but there is absolutely no rational reason for it.
ZG
Zach Gonser
Aug 22, 2025
1.0
They must not teach customer service at Roanoke's Post Office.
DO NOT RECOMMEND TRUSTING THEM WITH ANYTHING.
KR
Keegan Rider
Jul 12, 2025
1.0
My god is this place rough, the employees are insanely rude, there can be 2 customers and you'll still wait in line for 40+ minutes, and they lose your mail constantly.
USPS really needs to fire everyone and start fresh with this location, this is like the 4th bad experience Ive had over 3 years time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 516 E Byron Nelson Blvd?
You can send mail, ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations also provide passport photo services.
Do I need an appointment for passport services at this location?
You usually need to schedule an appointment online for passport services, although limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 516 E Byron Nelson Blvd?
Monday to Friday, it is open from 8:30 AM to 5:00 PM; Saturday from 9:00 AM to 12:00 PM; closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid forms of ID to the Post Office. Start online at the USPS website.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary, so check with this local Post Office for specifics.
What is the cost for a passport photo here?
The current fee for a passport photo at USPS is $15.
Are there other postal or related services nearby that might interest me?
Yes, nearby you can find another United States Postal Service location, a USPS Collection Point, and the US Post Office, which may offer additional or convenient services.
What nearby financial services can I access when visiting this Post Office?
VestLink and Edward Jones Financial Advisors (Scott D Blattner and Andy Nichols) are nearby for financial service needs, making it convenient to handle mail and finances in one trip.
What local amenities are near the Post Office for personal care or relaxation?
Nearby amenities include Bombshells Hair Salon, Distinctive Flair Hair Salon, 1+1 Foot Spa, and Olysis Med Spa, perfect for appointments before or after your visit to the Post Office.