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United States Postal Service

2.5
(110 reviews)

Business Details

516 E Byron Nelson Blvd, Roanoke, TX
76262, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 516 E Byron Nelson Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
516 E Byron Nelson Blvd, Roanoke, TX
76262, United States

Hours

Reviews

2.5
110 reviews
5 stars
31
4 stars
6
3 stars
7
2 stars
12
1 star
54
  • VB
    Victoria Berlin
    2 days ago
    2.0
    Pretty disappointed experience at 9 am on a Monday. I come probably 4 days out of the week to pick up packages so I’ve quite literally seen everyone there. Well today I guess I caught the shorter, rounder, lady with longer hair on a bad day. There was no “regular” line this morning as two other older women were already waiting on other workers. So I over heard the lady say “that computer is down so you have to come to this one”…alright so I start walking there and she rudely says “can you wait over there until I call you?” I’m sorry but she could have definitely been nicer at 9 am, to a pregnant lady nonetheless. TREAT PEOPLE HOW YOU WANT TO BE TREATED. It’s not that hard.
  • PB
    Patti Bray
    Feb 17, 2026
    1.0
    Rude staff! I usually have a good experience at this location but this morning the lady at the counter was quite sarcastic and not very friendly. I never had to do a change of address for a family member in another state and had to go into the post office to accomplish this with my POA documents. Not only am I dealing with an aging parent, but also a sibling with a newly diagnosed stage 4 cancer diagnosis and didn't need the attitude this morning. You never know what someone is going through so a little kindness goes a long way.
  • BP
    Brittany Paloblanco
    Jan 20, 2026
    5.0
    One thing that I appreciate in this world is when someone is kind towards me for no reason. Cindy did an amazing job today assisting me with shipping my college-aged daughter’s - very much needed - winter coat. I was honestly expecting to be a hassle or an inconvenience - to say the least! Without hesitation, Cindy took the time to find a box that fit my package and was just quite honestly ——- the most graceful part of my day today!!! Thank you so much Cindy for making this very small, but super important task a breeze when that’s easily not always the case. Wishing you nothing but blessings and positivity in your life. <3
  • DC
    David Chambers
    Dec 8, 2025
    4.0
    A bit of a line today, but it's lunchtime during the holiday season.
  • CW
    chelsea warren
    Nov 28, 2025
    1.0
    Slow! Will not tape your box for you. Pay $3.99 to buy tape to tape your own box. Just use UPS or FEDEX if you can.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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