United States Postal Service

2.7
19 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 109 E Colorado St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
109 E Colorado St, Rio Hondo, TX
78583, United States

Hours

Reviews

2.7
19 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
11
  • RR
    raymundo rivera
    Jan 6, 2026
    1.0
    I asked a mail clerk how to add a facility access PIN so the carrier could deliver my package to the mail room for this address. The clerk accused me of “ordering” him and refused to explain the delivery-instruction process. His response was hostile and dismissive instead of helpful. Several previous one-star reviews report the same lack of professionalism from the mail staff. Basic courtesy and clear guidance are required for this job, and they were not provided.
  • SF
    Sonia Figueredo
    Dec 2, 2025
    5.0
    10/10 post office. The staff is very friendly and helpful!
  • JB
    James Boling
    Feb 15, 2025
    5.0
    this post office, agents and delivery person have always been extremely polite and prompt with me, especially the guy at the office and delivery guy ,
  • BV
    brenda vasquez
    Jan 25, 2025
    1.0
    I recently had an experience that left me feeling disappointed with the customer service provided by the male clerks at this location. Their demeanor came across as unwelcoming, which made the interaction more stressful than it needed to be. Customer-facing roles require a level of patience and courtesy that seemed to be lacking during my visit. Additionally, I came in to pick up a package that had been delivered on Saturday, but despite the limited operating hours, I was informed it hadn't yet been sorted. While I understand there are processes to follow, a more proactive or helpful approach would have been appreciated. I hope improvements can be made to ensure a better experience for future customers.
  • FG
    Felipe Gil
    Feb 10, 2023
    1.0
    Nice little place, male attendant, has attitude problems, obviously hates his job and the customers

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.