Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5560 FM 1640 Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.4
586 reviews
5 stars
52
4 stars
9
3 stars3
2 stars
9
1 star
513
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, with customers expressing frustration over the lack of empathy and professionalism.
Service Reliability
Many customers reported issues with lost or misdelivered packages, indicating a significant problem with the reliability of mail delivery.
Customer Service
Customers frequently mentioned poor communication and unresponsiveness from the post office, including difficulty reaching staff by phone.
Overall Experience
The overall sentiment from reviews suggests a consistent pattern of dissatisfaction with service quality, leading many to seek alternatives.
- JJJhanJan 5, 20261.0HORRIBLE HORRIBLE HORRIBLE.NEVER USE THIS LOCATION. FOR SCHEDULED PICK UPS THEY NEVER SHOW UP.CALLED THEM 13 TIMES NO ONE RESPONDS. FRONT DESK PEOPLE SO RUDE. NEVER USING USPS AGAIN
- LDLinh DangDec 31, 20251.0Rude staff.
- MFMarisa FloresDec 17, 20251.0Always have a damn attitude. If you don’t like your job, find a new one. It’s not that hard.
- NRNessa ReviewsDec 12, 20251.0Today I went to drop off a package, when I got to the counter I didn’t have a pin to write the address down and I had grabbed the wrong slip. I explained to the lady that I haven’t done this in a while, and asked for the correct form. The lady was annoyed and responded with a very demeaning comment not to mention she looked at me like I was stupid and had a horrible attitude when she gave me the pen. After I was done labeling my packages it was my turn again to ship them out at the counter. I ended up with the same lady, she mumbled something under her breath and decided to leave so she wouldn’t have to interact with me again. She was an older lady with glasses and light brown dreads, she sat in the middle seat at the counter. If you have no customer service skills you shouldn’t be in a position to deal with people, she lacked empathy and had no consideration for others. I would rather ship my packages at a different location due to her unfriendly behavior.
- ALArk LightDec 11, 20251.0My missing package is always either delivered to the wrong address.. or the mail woman says that we didnt get it from the locker, gow can we get it when there is no key that they drop off?? Do your job better..
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5560 FM 1640 Rd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. Department of State passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require a scheduled appointment using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this Postal Service location?
Monday through Friday, it's open from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The Post Office is closed on Sundays.
How can I rent a PO Box at the 5560 FM 1640 Rd location?
You can apply for a PO Box online or in person by bringing two valid forms of ID and a completed application. Online reservations and availability checks are at the USPS website.
Are the PO Boxes accessible outside of regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours may vary by location. Check with this Post Office for exact access times.
What nearby places can I visit before or after my visit to the Postal Service at 5560 FM 1640 Rd?
Near this Post Office, you can visit Whataburger for a quick meal, George Memorial Library for reading or research, and Walmart Pharmacy for your health needs.
Is there a convenient place nearby for shipping or storage services related to USPS?
Yes, the USPS Collection Point nearby offers postal and food delivery services plus storage facilities, making it convenient for additional shipping or storage needs.
Where can I find fuel and convenience stores near the United States Postal Service?
Close by, there are gas stations such as Murphy USA, Murphy USA #5672, and Exxon, which also offer convenience store services and automotive supplies.
How can I schedule an appointment for passport services at this Post Office?
Appointments for passport services can be scheduled online using the USPS appointment scheduler available on their official website.