Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5560 FM 1640 Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, leading to a negative experience.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and delays in mail service.
Cleanliness and Organization
The post office was described as dirty and disorganized, contributing to long wait times and frustration.
Mixed Experiences
While some customers had positive interactions with specific employees, overall experiences varied greatly.
Accountability
Customers expressed frustration over lack of accountability for lost or mishandled mail.
CP
Cynthia Pavlik
Nov 16, 2025
1.0
Missing mail, I get email notification what mail I’m receiving, no mail for days, the mail lady doesn’t pay attention to the addresses, I received a 510 Collin’s chevon gas bill at my address, n mail from the next street, retrain personnel
AL
Asiaa Leww
Nov 12, 2025
1.0
The lady behind the dest with blonde dreads gave attitude and didn't help, the self help kiosk is broken, I don't think it will EVER be fixed!
KK
Kimoraa
Nov 12, 2025
1.0
that one black lady with the blonde dreads behind the desk is very rude and gives an attitude it’s so unnecessary she needs to get hired I liked coming to this post office but she just gives the whole post office a bad reputation
DS
David Svoboda
Nov 9, 2025
1.0
Called several times and no answer. Got through on the main number and was told I need to speak to the postmaster. I needed to get a mailbox location approved for a commercial project. Visited location and no postmaster available. Said they would relay the message. Never heard from anyone. Poor service. Can t even get a response
BR
Brenda Rodriguez
Nov 7, 2025
5.0
Best experience I've ever had at a post office. Oydele was very kind and helpful. Quick and efficient service and no wait time!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5560 FM 1640 Rd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. Department of State passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require a scheduled appointment using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this Postal Service location?
Monday through Friday, it's open from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The Post Office is closed on Sundays.
How can I rent a PO Box at the 5560 FM 1640 Rd location?
You can apply for a PO Box online or in person by bringing two valid forms of ID and a completed application. Online reservations and availability checks are at the USPS website.
Are the PO Boxes accessible outside of regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours may vary by location. Check with this Post Office for exact access times.
What nearby places can I visit before or after my visit to the Postal Service at 5560 FM 1640 Rd?
Near this Post Office, you can visit Whataburger for a quick meal, George Memorial Library for reading or research, and Walmart Pharmacy for your health needs.
Is there a convenient place nearby for shipping or storage services related to USPS?
Yes, the USPS Collection Point nearby offers postal and food delivery services plus storage facilities, making it convenient for additional shipping or storage needs.
Where can I find fuel and convenience stores near the United States Postal Service?
Close by, there are gas stations such as Murphy USA, Murphy USA #5672, and Exxon, which also offer convenience store services and automotive supplies.
How can I schedule an appointment for passport services at this Post Office?
Appointments for passport services can be scheduled online using the USPS appointment scheduler available on their official website.