Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1206 Apollo Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
301 reviews
5 stars
46
4 stars
7
3 stars
12
2 stars
10
1 star
226
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers expressing frustration over poor treatment and lack of assistance.
Staff Attitude
Many customers reported negative experiences with staff attitudes, describing them as dismissive, angry, and unhelpful, leading to a generally unpleasant atmosphere.
Operational Issues
Customers frequently mentioned problems with package handling, including lost packages, failure to scan items, and issues with mail delivery, contributing to dissatisfaction.
Long Wait Times
Several reviews noted excessive wait times for service, with customers often waiting long periods without being attended to, exacerbating their frustration.
Inconsistent Service
While some employees received praise for their helpfulness, the overall inconsistency in service quality was a common complaint, with some staff being described as helpful while others were not.
- PBPhuong Bui1 day ago1.0I wish the review had “zero stars.” I will put “zero stars”. I live in Lewisville, but I went to my friend's house and dropped all my packages at the post office At first, I got in line to wait for the opening, even though it was 8:30 ( they were supposed to open at 8:30) They opened late, and after that, the lady ( not sure Indian or Hispanic) who handled my package said she only scanned six packages, so I had to get in line again to scan the other one. I went with my sister, and we have more than 12 packages. I ask her why she wants to separate all my packages and why I have to get in line again. I do not think I am impolite to her I never knew the rule that when they have a long line, we have to separate our packages and get in line again (that's what she told me, even after I only have two customers). All my packages had the label I need a receipt. What's wrong with those government workers? That is horrible service
- VKvarun kNov 10, 20255.0Staff at this location are very friendly and respectfully
- ATAndrew ThompsonOct 27, 20251.0I would give zero stars if I could. They will not deliver a priority mail package, despite the fact that I have a mailbox located less than 6 inches above USPS parcel lockers. The box would fit in my mailbox, they are simply being lazy and refusing to do their jobs. Update: USPS once again will not deliver a package. My letter sized mailbox is located less than 6 inches above the parcel lockers for USPS use. These employees are either lazy or incompetent. They cannot or will not do their job. USPS is holding the package and requiring me to come pick it up, which conflicts with my work hours given the short hours those oh so hard-working USPS employees have. The only mail I regularly receive is junk mail addressed to the previous tenant, which makes sense given most of the mail handled by USPS is junk mail. USPS - Junk Mail and Junk Service. My advice: use only USP or FedEx and stop giving USPS your business.
- OVOriana VOct 20, 20251.0Employees at this location are angry and yell at you. They dont let you speak and lack manners. Please avoid coming if you can.
- JCJames ChoiOct 14, 20251.0Very rude and unprofessional staff here. This office should be shut down.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1206 Apollo Rd?
You can send mail and ship packages, get money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this United States Postal Service location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment. Be sure to complete and print your application before visiting.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
Can I reserve a PO Box at this location online?
Yes, you can search for and reserve PO Boxes online at the USPS website. In-person setup requires two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check with this location for specific hours as they may vary.
What nearby places could be useful when visiting this Post Office?
Nearby places include the USPS Collection Point, City of Richardson Administration, and Richardson Animal Shelter, which you might visit before or after postal errands.
Are there other postal service locations near 1206 Apollo Rd?
Yes, nearby postal locations include another US Post Office and the USPS Collection Point, offering additional mailing and package services.
What services does the nearby USPS Collection Point provide?
The USPS Collection Point offers postal services, food delivery, and storage facilities, which can be convenient for sending packages or picking up mail.
Is there any entertainment or community center near the Post Office?
Yes, nearby you can find Tuzer Dance School and American Classical Ballet for dance classes, and the City of Richardson Administration community center for local events.