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United States Postal Service

2.8
(227 reviews)

Business Details

433 Belle Grove Dr, Richardson, TX
75080, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 433 Belle Grove Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
433 Belle Grove Dr, Richardson, TX
75080, United States

Hours

Reviews

2.8
227 reviews
5 stars
83
4 stars
14
3 stars
9
2 stars
10
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others, particularly Isabel and some passport agents, are criticized for being rude and unprofessional.

Efficiency

Customers appreciate the quick service and efficiency at this location, although there are complaints about slow service during busy times and issues with package delivery.

Accessibility

The location is noted for its convenience and accessibility, but there are ongoing issues with the availability of services, such as passport appointments and mail drop-off.

Package Handling

There are significant concerns regarding lost packages and misdelivered mail, leading to frustration among customers.
  • RM
    Rudy Ray Martinez
    Feb 26, 2026
    1.0
    Lady won't help you if you don't know your PO box.number .Their site is rigged so you can't do the 3 months online for a PO box . The greedy people want your money for 6 months.
  • TR
    T R
    Feb 24, 2026
    1.0
    IF ISABEL DID NOT WORK THERE, IT WOULD BE 5 STARS, THE REST OF THE EMPLOYEES ARE 6 STAR, BUT ISABEL IS SO RUDE AND DEMEANING, SHE LITERALLY ACTS AS THOUGH SHE IS ABOVE THE REST OF US. SHE ALWAYS TRIED TO CORRECT ME INSTEAD OF LISTENING TO WHAT I AM ASKING FOR, SHE ALWAYS, ALWAYS ASSUMES I AM ASKING FOR THE WRONG THING, IF SHE WOULD DO HER JOB AND SHOW BETTER CUSTOMER SERVICE SKILLS, SHE WOULD HEAR WHAT THE CUSTOMER IS SAYING. IDK WHO SHE THINKS SHE IS, BUT EVERYONE DESERVES RESPECT ISABEL, EVEN YOU. CANNOT STAND WHEN SHE IS THERE, RUDE AS CAN BE! I AM IN 5 DAYS A WEEK UNFORTUNATELY AND HAVE BEEN FOR YEARS BUT FINALLY, ENOUGH IS ENOUGH. SOMEONE TRAIN HER ON TREATING PEOPLE AS EQUALS/ CUSTOMER SERVICE SKILLS!!!
  • DD
    Dina
    Feb 14, 2026
    5.0
    Great service and very friendly staff at the Richardson USPS. There’s also passport services office. It’s also conveniently located near Interstate 75 on the south side.
  • PJ
    Priyal Jain
    Feb 11, 2026
    5.0
    I am an immigrant and my employment (EAD) card was misplaced. But the staff members here, especially Jaspreet Kaur, made sure to search through the heaven and earth and got me the good news within 1 week. I loved their diligence, customer centric approach. Will always be grateful to this place and their top notch service!
  • RT
    R T
    Feb 3, 2026
    5.0
    The day Qing was so nice and helpful. The other day Shejal was so rude and closed her couter 20 min early, before the closing time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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