The UPS Store

3.9
119 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6766 in Richardson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2177 Buckingham Rd, Richardson, TX
75081, United States

Hours

Reviews

3.9
119 reviews
5 stars
86
4 stars
1
3 stars
1
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Efficiency

Several reviews highlighted the quick and efficient service, with many customers appreciating the fast processing of their requests.

Professionalism

There are concerns about professionalism, particularly regarding specific staff members who displayed unhelpful or rude behavior, impacting overall customer satisfaction.

Package Handling

Multiple customers expressed dissatisfaction with package handling, including lost items and issues with returns, indicating a need for improvement in this area.
  • JC
    Jennifer Cartwright
    Jan 5, 2026
    5.0
    We frequently ship from this location, especially for Amazon returns, and the staff are consistently friendlier than the Audelia location. We also used them for document printing for the first time today, and the associate was extremely helpful and accommodating. Because the documents contained sensitive information, she was very mindful of privacy and even allowed my husband to be present in the back of the store while the documents were opened, printed, and closed. Excellent customer service - we will definitely continue using this store in the future!
  • DC
    Douglas Cruz
    Dec 15, 2025
    5.0
    It's the holiday season, busy busy busy. The staff was swamped and doing the very best they can. I want to give a special shout out to Megan who really helped me out tonight. Important paperwork had to be printed out from El Salvador and Megan meticulously one by one printed each and everyone out perfectly. Thank you for your professionalism and your courtesy during the rush, holiday bustle. She made the season a little brighter. God bless you and thank you.
  • JB
    Judy Bonner
    Dec 15, 2025
    5.0
    The young man was very helpful ☺️
  • OV
    On vgguu
    Dec 14, 2025
    1.0
    The man working today was extremely passive aggressive very awful customer service. These people need retraining zero people skills.
  • LT
    Luis Torres
    Nov 13, 2025
    1.0
    Really bad experience at this location with the notary public lady, her name Bethlehem Ayalew, this lady have a very bad customer service, not friendly at all and she is not professional either, we are unhappy with the way she treated us

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Richardson offer?

The UPS Store #6766 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and more.