Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6506 in Richardson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Coit & Campbell.
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for rudeness and lack of professionalism.
Pricing Issues
Customers frequently mention high prices for services, including charges for printing labels and packaging, leading to perceptions of price gouging.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, particularly for package drop-offs and returns.
Store Environment
The store is generally described as clean and organized, contributing positively to the customer experience.
Notary Service
Notary service availability and staff knowledge are inconsistent, with some customers expressing frustration over scheduling and service quality.
JJ
Jase
Dec 27, 2025
4.0
They charge you if you do an Amazon return and don’t have the label printed.
Other UPS’ I’ve been too haven’t done that before…
It’s 2025 so whatever: 4 stars.
Thanks.
RS
Rick Summey
Nov 8, 2025
5.0
great UPS store. the BEST
MP
Malav Patel
Oct 21, 2025
3.0
It is pretty fast but the cost of service is quite high. Like for 2 days they charge $81 and 3-7 days $31 like hello no. If it’s $81 it should be delivered the very next day or the day after but even after paying this much we have to wait 3 days that’s kinda too much. I god my parcel from India to Texas in less than 4 days in fedex so that is very impressive work. I hope UPS improves their service and work on their cost efficiency. Thank you
JV
Jim Vaughn
Sep 9, 2025
1.0
This location just gets worse. Mocking people is really a new low. They really don’t want to operate a business. Locked the door as I came up to do a drop off. I asked please and showed I just need to hand them the package and they were still helping people so it wasn’t like the registers were closed down: Did a little dance when I asked please just to take it. You don’t have to be cruel.
PG
Pam Glaspie
Feb 21, 2018
5.0
I can’t express my appreciation much in this small review but this team in Richardson is amazing!
Been a customer since the store opened as I needed a secure location for mail between moves. No idea I’d never move and still have a box this long, it works for my lifestyle today.
Recently I experienced a UPS driver stating they delivered a package, but it wasn’t there. In my excitement I rushed to the store, although the store hadn’t sent the email notification to pick up (these email notices are great). In my horror the package wasn’t there. It was a large package that I needed for a trip the next morning I was in a panic. They called UPS customer service to explain, I sent a notice to my shipper. In the midst of my panic and adding up cost of each item do you know the store gave me a snack as if they knew what would calm me, it was funny yet worked. The customer service team took my number and stated they’d call me soon.
Many people would be extremely angry and frustrated etc, I understand believe me. With confidence in this team I knew the package would be located and things made right, while still concerned.
The phone call came from the store well before UPS CSR called me stating the package was there. I rushed in excitement again and it was there thank goodness for the help in getting it resolved. While in the store the CSR called.
My point, in this long post, is that my reaction could have been different based in so many factors. I elected to let the teams investigate first, before yelling, getting too angry and tweeting awful messages about UPS.
Good ending and no doubt in the future about this teams response to matters concerning those walking through their doors.
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6506 in Richardson offer?
The UPS Store #6506 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store #6506?
Monday through Friday, the store is open from 8:30 AM to 7:00 PM; Saturday from 9:30 AM to 4:00 PM; and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #6506 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM, although holiday hours may vary.
Where is The UPS Store #6506 located?
It is located at 1920 N Coit Rd, Suite 200, Richardson, TX 75080, USA, at the southeast corner of Coit and Campbell.
What payment options are accepted at The UPS Store #6506?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6506 offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
Are there any nearby places where I can grab a snack or dessert after visiting The UPS Store #6506?
Yes, Gigi's Cupcakes Richardson, a cupcake shop and dessert restaurant, is located nearby for a sweet treat.
Which nearby businesses might I visit for real estate services around The UPS Store #6506?
Nearby real estate services include Turbo Buys Houses, Crib Square, and JC Reynolds Appraisals, all offering various real estate and appraisal services.
If I need financial or banking services after stopping at The UPS Store #6506, where can I go?
You can visit nearby banks such as WaFd Bank and Washington Federal, or get financial services from Financial-Pulse, an accounting and financial service firm.
How can visitors use nearby services when visiting The UPS Store #6506?
Visitors can conveniently stop by nearby businesses like Gigi's Cupcakes for refreshments, or coordinate with real estate agents like Turbo Buys Houses or banks like WaFd Bank for related services during their visit to The UPS Store.