The UPS Store

3.8
169 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6506 in Richardson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Coit & Campbell.

Details

  • DeliveryNot available

Location

The UPS Store
1920 N Coit Rd, Richardson, TX
75080, United States

Hours

Reviews

3.8
169 reviews
5 stars
110
4 stars
4
3 stars
5
2 stars
4
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for rudeness and lack of professionalism.

Pricing Issues

Customers frequently mention high prices for services and materials, with complaints about additional charges for printing and packaging.

Efficiency

Many customers appreciate the quick service and efficiency in handling package drop-offs and returns, although some report delays and poor service during busy times.

Store Environment

The store is generally described as clean and organized, contributing positively to the customer experience.

Notary Services

Notary services are available but have received mixed feedback regarding staff availability and efficiency.
  • RS
    Rick Summey
    Nov 8, 2025
    5.0
    great UPS store. the BEST
  • MP
    Malav Patel
    Oct 21, 2025
    3.0
    It is pretty fast but the cost of service is quite high. Like for 2 days they charge $81 and 3-7 days $31 like hello no. If it’s $81 it should be delivered the very next day or the day after but even after paying this much we have to wait 3 days that’s kinda too much. I god my parcel from India to Texas in less than 4 days in fedex so that is very impressive work. I hope UPS improves their service and work on their cost efficiency. Thank you
  • JV
    Jim Vaughn
    Sep 9, 2025
    1.0
    This location just gets worse. Mocking people is really a new low. They really don’t want to operate a business. Locked the door as I came up to do a drop off. I asked please and showed I just need to hand them the package and they were still helping people so it wasn’t like the registers were closed down: Did a little dance when I asked please just to take it. You don’t have to be cruel.
  • ET
    Eduardo Torres
    Oct 8, 2020
    1.0
    Awful customer service. Employees really don’t know what they are doing. Doesn’t have a name tag, said his name was John. They need to call a “manager” for advice all the time. They will not let the costumer talk to the manager when obviously they don’t know what they are doing.
  • MC
    Melinda Cotten
    Dec 4, 2016
    5.0
    Excellent staff. Should be open on Sundays for drop-off.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6506 in Richardson offer?

The UPS Store #6506 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.