The UPS Store

4.7
193 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6894 in Richardson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Canyon Creek Shopping Center At N Central Expressway & Campbell Rd.

Details

  • DeliveryNot available

Location

The UPS Store
224 W Campbell Rd, Richardson, TX
75080, United States

Hours

Reviews

4.6
178 reviews
5 stars
157
4 stars
5
3 stars
2
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their friendly, helpful, and professional service, with many customers highlighting individual employees like Cheryl and Charis for going above and beyond.

Cleanliness and Organization

Customers noted that the store is clean, organized, and well-managed, contributing to a pleasant shopping experience.

Efficiency

Many reviews mentioned quick service and efficient handling of tasks, with customers appreciating the fast turnaround times for shipping and printing.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to service inconsistencies and pricing transparency.
  • JS
    Jackson S.
    3 days ago
    5.0
    Insanely friendly staff who were very helpful. Was helped by Charice (probably misspelled). Highly recommend this store
  • LL
    Laura
    Dec 31, 2025
    5.0
    My go-to UPS Store 👌🏻 I visit regularly for returns and have had a great experience with their notary services too. Friendly staff and amazing service!
  • NC
    Nicole Cagle
    Dec 17, 2025
    5.0
    I work at floyds barbershop across the street went in there today to get something laminated and the older gentlemen behind the counter was beyond amazing. He said it would be about an hour so instead of me waiting or coming back he offered to bring it to our shop when it was done. The best customer service anyone could ask for.
  • SS
    sema sami
    Dec 17, 2025
    1.0
    I ordered the FedEx boxes through my business account, but they were delayed. I went to the FedEx office to pick them up, but they refused to give them to me and treated me rudely. It was a senseless and inappropriate situation.
  • GM
    Gracia Muamba
    Dec 16, 2025
    5.0
    Felt a desire to write a review on an outstanding experience while visiting this UPS location! I was welcomed by 2 staff, (unfortunately didn’t ask for their names) and upon entering I immediately felt on overall kind, and comfortable environment! The store was very clean and the staff were extremely helpful and very polite! You can’t help but smile back!! Definitely left a great impression for my first time at this store! Thank you again, will be back!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Richardson offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store located in Richardson?

It is located at 224 W Campbell Rd, Richardson, TX 75080, inside Canyon Creek Shopping Center at N Central Expressway & Campbell Rd.