FedEx Office in Richardson, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feeling disappointed with my choice in ordering from FedEx. I placed an order with a specific pick up time per the website and chose a fedex further from be so I could select the earliest pick up time available as I’m trying to get my print job done quickly. The order said that it would be ready by today at 1 or 2 PM, and so I arrived at the store around 4 PM to pick it up. When I arrived, I was told that the order could not be fulfilled today due to technical issues with their machinery, and that I would have to come back tomorrow to pick it up. No one notified me that the order was not going to be available prior to the time slot that I was supposed to come by, so not only did my order not get completed on time. I also wasted a trip attempting to pick it up. I would highly recommend that FedEx leadership consider incorporating some sort of protocol to notify customers if there is a delay in their orders, when there is a specific timeframe given that an order is supposed to be done. In addition, I would recommend letting them know as soon as possible so that if the customer would like to submit their print job to a different facility that is available they can and get it done within the expected timeframe that was quoted. If there’s anything at all, they could do to prioritize and work with other FedEx locations to try and fix the issue, that would be preferred. This location did not make any attempts to do that, I’ll be taking my print services elsewhere in the future.
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Rachael Neuman
Dec 4, 2025
1.0
The customer service at this location is atrocious. The representative allowed no time for me to communicate before cutting me off and transferring me to a department I did not need. When asked if she could contact the drivers for a unique situation she continued to say they amhave no means of communicating the driving team and the only number they can use in emergencies is 911. Her lack of understanding the severity of situation, escalated to high level law enforcement agencies, is beyond me. Their inability to locate a shipment using anything other than a tracking number is archaic. Someone from the facility called me, obviously you have access to my personal information. Avoid this facility if you need any form of assistance as they refuse to help.
AC
Amil Charania
Nov 24, 2025
1.0
Customer service is nonexistent
CS
Cameron Showani
Sep 18, 2025
1.0
Sheilas brash attitude towards me and other customers was very unnecessary. She directed me to deal with an AI
machine to have my documents printed and sent out. If I wanted to deal with the machine like that I would have never came in to FedEx Kinkos to have something printed out and mailed.
Customer services and definitely not her forte.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Richardson offer?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located in Richardson?
It is located at 1565 N Central Expy, Suite 100, Richardson, TX 75080.
What are the business hours of FedEx Office Print & Ship Center in Richardson?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my print orders in-store at FedEx Office in Richardson?
Yes, FedEx Office offers in-store pickup and shopping services for print orders.
What payment methods are accepted at FedEx Office Print & Ship Center?
The center accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does FedEx Office in Richardson provide passport photo and visa services?
Yes, FedEx Office offers passport photo services and online notary for visa and passport processing.
What printing products can I order at FedEx Office Print & Ship Center?
You can order business cards, presentation prints, flyers, brochures, sell sheets, manuals, booklets, newsletters, photo printing, yard signs, banners, posters, specialty prints, canvas prints, decals, vehicle magnets, cards, and calendars.
Are there any hotels near FedEx Office in Richardson for visitors needing accommodation?
Yes, nearby hotels include Spark by Hilton Richardson Dallas and Wingate by Wyndham Richardson/Dallas, convenient for visitors needing accommodation close to FedEx Office.
Where can I find Mediterranean food near FedEx Office Print & Ship Center?
You can visit Andalous Mediterranean Buffet or Fadi's Mediterranean Grill, both located near FedEx Office, ideal for a meal before or after your visit.
Are there any legal service providers close to FedEx Office in Richardson?
Yes, nearby legal service providers include Kondos & Kondos, Avant Law Firm, and The Law Office of Mike Zhang, which can assist with personal injury or family law needs.