United States Postal Service

2.8
38 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 500 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 S Main St, Rhome, TX
76078, United States

Hours

Reviews

2.8
38 reviews
5 stars
14
4 stars
2
3 stars
1
2 stars
4
1 star
17
  • BB
    Belpowerslave
    Sep 6, 2025
    5.0
    A great location, really clean, well stocked, extremely friendly and helpful employees.
  • JR
    Jesse Rezac
    Aug 29, 2025
    5.0
    I’ve been getting mail delivered from this post office since I was a kid- and I haven’t had an issue until now! And Lo and behold, Miss Lisa and her team are absolutely on top of it. My package was recovered and delivered to me the very next day after it was misdelivered. We all make mistakes, but a nearly 16 year track record of spotless service with only one mishap that was immediately resolved? Well, I’d say that’s stellar!
  • DB
    Dillon Byrd
    Nov 23, 2024
    2.0
    While the girl who works at the front is nice and helpful, this location is apparently having some major issues. I’ve had two big packages that have been lost in the past 3 weeks as well as some of my wife’s mail. It’s like I have to worry any time something is being sent through USPS now. It took going up there three times and missing two packages for me to finally get a call from the post “master” and the first thing he did was ask if I contacted somewhere else, talk over me as I was trying to give the tracking number for the first of two packages and then hang up on me because of my irritation. The guy running the place is a good example of why this place is losing so many damn packages. You aren’t doing me a favor, it’s your job to make sure I get what was sent to me. So far they are failing at this.
  • RR
    Robert Robertson
    Aug 20, 2024
    1.0
    I dont understand this location. I have been living in Rhome since 2006. For the past year I have not been recieving mail I should be. Ive spoken to Grant where he had me fill out form like I am a new resident. That did not help. This was several months ago. I went back to try to resolve the issue to no help. Now, Ive contacted the office of the Inspector General, still havent recieved my mail. I was informed by the IG that Rhome Post Office had marked my address as vacant. Somehow they have the authority to do that though I am still here paying my bills. My DL has been shipped to my house three times and returned to the post office before I ever see it. Now it is costing me time and money I dont have to try to resolve this issue. Sure. They put on a friendly face when I approached them. That amounts to a hill of beans when for nearly a whole year I have not recieved mail I know was shipped. At least comp a post office box being that this is yalls fault and I can not get mail.
  • WG
    Whitney Guerrero
    Sep 8, 2017
    1.0
    Horrible customer service. I would give less than a one star if I could. The post master is even rude. You’re have a better day at a DMV. These people need to finds job that doesn’t involve working with the public. Wished I had another option for my mail services.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.