United States Postal Service

3.5
103 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 941 N Coleman St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
941 N Coleman St, Prosper, TX
75078, United States

Hours

Reviews

3.5
103 reviews
5 stars
60
4 stars
4
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1 star
33
  • SM
    Stephanie Mo
    Oct 25, 2025
    5.0
    Lovely people. Helpful. Kind. Super sweet lady helped me. Thank you for keeping Prosper, prosperous and kind.
  • CC
    CT Cox
    Oct 3, 2025
    5.0
    The staff are super friendly and very helpful.
  • SK
    Sandie K
    Sep 30, 2025
    5.0
    Great service
  • HS
    H L Spence
    Aug 13, 2025
    2.0
    I've only dropped off packages at this location, but just like other eCommerce business owners have mentioned already, they are hit or miss when it comes to scanning packages into system at this location. I literally dropped off (5) packages (at the same time) and only (2) reflected "accepted at USPS origin facility" by the end of the day. The other (3) had no tracking updates until they hit the "regional destination facility" . . . really?! #DoBetter
  • CC
    crowder4073
    Jul 26, 2025
    1.0
    As a small business owner, I rely on being able to drop off packages after hours since I can’t always get to the post office during normal business hours. I usually print the label at home and leave the packages in the after-hours drop box at the Prosper location. Unfortunately, the issue I keep running into is that the packages are not being scanned at this location. Instead, they often show the first scan at the warehouse or sorting center days later if at all. This creates a huge problem because, in the meantime, tracking shows “Shipment Label Created, USPS Awaiting Item,” which makes it look like I never dropped off the package. Customers get frustrated thinking their orders haven’t shipped, and sometimes packages go completely missing. When I try to follow up, the post office staff insists the package was never dropped off, which is incredibly frustrating. I truly hope the Prosper post office improves its scanning practices. Small businesses depend on reliable tracking and timely scanning to maintain customer trust.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.