Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6736 in Prosper offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Custer & Hwy 380.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
127 reviews
5 stars
100
4 stars
2
3 stars1
2 stars1
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Miranda, Easton, and Ann for their exceptional service.
Management Issues
Several reviews highlighted concerns about management, including unprofessional behavior and poor handling of customer complaints, leading to dissatisfaction.
Service Quality
While many customers reported positive experiences with shipping and printing services, there were complaints about lost packages, unaccounted items, and issues with notary services.
Cleanliness and Environment
The store was frequently described as clean and welcoming, contributing to a pleasant customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with additional fees for services, such as printing and mailbox rentals, feeling that they were not clearly communicated.
- DDDeAnn4 days ago1.0I've been coming here for years but will no longer due to the incredibly rude and cold older, Causian woman (~70 yrs old), with cropped white hair, working there. It's the first interaction I've had with this woman and it was so unsettling that I cannot, in good faith, go to this location again. It's really sad and unsavory to deal with someone in customer service that treats a customer so poorly especially with something as routine as a return. It's even more upsetting when someone ahead of you gets total opposite and preferential treatment. I'm not sure what happened in the split second that she served the other woman in line then, me but, I will go to one of the many other UPS stores in the area to avoid interaction with this woman again. Thanks to all of the other employees at this location that handled all of my business orders and miscellaneous requests!
- DDDecohubNov 10, 20251.0I visited the UPS location today. Unfortunately, when I greeted one of the staff members with “good morning” and later said “have a nice day,” I didn’t receive any response — not even eye contact. A simple smile can brighten someone’s day, while indifference can do the opposite. I’m sharing this not to criticize, but to highlight the importance of kindness and motivation training for employees. Every customer deserves to be treated with respect and a friendly attitude, especially at a reputable company like UPS.
- JMJeremiah Cook DDS, MSOct 24, 20255.0Best UPS store in the area!
- OYOlivia YahooSep 22, 20251.0My issue is not with the employees or services of this location but the management. I came in the other day with a return and overhead the manager, her name started with a Z I think?, talking badly about one of her employees to a customer! Very weird and unprofessional.
- SFShellee FitchAug 19, 20251.0Confidential document shipped out overnight early delivery guaranteed by 10am next day. Document was never received, unaccounted for, not trackable, and never scanned by driver. The store rep tells me she’ll file a claim and refund could take 2 weeks. Unacceptable. I will not be back to this store, or use UPS again.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Prosper offer?
The UPS Store #6736 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours of The UPS Store in Prosper?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store in Prosper open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store in Prosper have holiday closures?
Yes, the store is closed on certain holidays such as November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It operates with regular hours on some other holidays.
What payment options are accepted at The UPS Store in Prosper?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #6736 located?
It is located at 4261 E University Dr, Ste 30, Prosper, TX 75078, USA, at the intersection of Custer and Hwy 380.
Can I find homecare services near The UPS Store in Prosper?
Yes, Prince of Peace Homecare, which offers home health and personal care services, is nearby and can be convenient if you need such services when visiting the area.
Are there contractor or handyman services close to The UPS Store?
Prosper Handyman Service and Impress Luxury Floor Coatings are nearby, offering contractor and home improvement services that might be useful if you need home repairs while in the area.
Where can I find professional or legal services near The UPS Store?
Affordable Investigations, offering private investigation and legal services, is located nearby and could assist with professional needs when visiting the area.
What office and mailing supplies can I find at The UPS Store?
The store offers office products, mailing supplies, moving boxes, stamps, and postage suitable for personal or business needs.