The UPS Store

4.4
267 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7568 in Prosper offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
900 S Preston Road, Prosper, TX
75078, United States

Hours

Reviews

4.4
267 reviews
5 stars
228
4 stars
1
3 stars
0
2 stars
4
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Theresa and Jabari.

Mixed Experiences

While some reviews praised the service, others reported poor experiences, including issues with lost packages and unhelpful staff.

Cleanliness and Environment

The store is noted for being clean and well-organized, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, mentioning charges for services that are typically free at other locations.
  • KV
    K V
    1 day ago
    5.0
    Great hidden gem in Prosper, Texas. The employees there are professional and absolutely a pleasure to speak with. They are customer service oriented and I recommend going to this location because of their exemplary service, thank you to all those who work here at this location! 👍
  • LG
    Lacey Glasgow
    Jan 3, 2026
    1.0
    Tried to pickup a package at 3:40 - 20 minutes before close. Doors closed early and there was several others waiting outside the door.
  • KR
    Katie Rice
    Dec 28, 2025
    5.0
    Service was fast and friendly. Jabari was very helpful in getting my document printed. He didn’t stop until it was just right! He should be commended! Thanks again!
  • FC
    Felicia Coleman
    Dec 17, 2025
    2.0
    Unfortunately, not everyone at this location wants to work. You have so many employees standing around talking instead of helping customers which I don’t understand. I visit UPS stores constantly shipping documents for my business partners and this by far has the worst customer service.
  • PB
    patricia bilotti
    Nov 25, 2025
    5.0
    kimberly is a wonderful employee so kind so patient excellent patricia B

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Prosper offer?

The UPS Store #7568 in Prosper offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support your business and personal needs.