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The UPS Store #7568 in Prosper offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
While many customers praised the staff for being friendly and helpful, there were several complaints about poor service and unhelpful attitudes from certain employees.
Staff Recognition
Theresa received numerous commendations for her exceptional service, with many customers expressing loyalty to the store because of her.
Pricing Issues
Customers expressed dissatisfaction with additional charges for services like tape, which they felt should be complimentary.
Package Handling
There were multiple reports of lost packages and inadequate assistance in resolving these issues, leading to frustration among customers.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
TS
The Lunch Box Series
Nov 18, 2025
5.0
CNIYA smiled when I walked in and was super efficient with helping me with my Amazon returns.
TN
Tori Nicholson
Nov 12, 2025
5.0
Josseline was so nice and welcoming when I walked into the the store. She assisted me quickly with my package and I was able to go about my day.
GW
Greg Wielgus
Nov 12, 2025
5.0
Theresa made the transaction very easy, explained what, when, and where of my packaging. Theresa was polite and friendly and people like this are why I support businesses like this.
WR
Whitney Ruiz
Nov 6, 2025
5.0
This is my favorite ups store! The staff are always so friendly and fast. I have the option to go to 3 different ones and always choose this one. The environment is less stressful than all the rest!
JM
Jeremiah Cook DDS, MS
Oct 24, 2025
1.0
This ups store employees have super poor customer service. Also they will not let you use tape or help you beyond returning your amazon packages. Use the UPS store at Custer and 380. At least 1000% better.
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Prosper offer?
The UPS Store #7568 in Prosper offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support your business and personal needs.
What are the hours of operation for The UPS Store in Prosper?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 10:00 AM to 3:30 PM, and Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store in Prosper open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM.
What payment methods are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store in Prosper?
You can call The UPS Store at +1 469-481-6171 or email store7568@theupsstore.com for inquiries.
Where is The UPS Store located in Prosper, TX?
The UPS Store is located at 900 S Preston Road, Suite 50, Prosper, TX 75078, USA.
Are there any special offers available at The UPS Store in Prosper?
Yes, you can save big with their special offers and coupons available on their website.
What nearby businesses can I visit when I come to The UPS Store?
Nearby you can find several businesses such as Revyve Chiropractic and Massage for wellness, 3:16 team REALTY for real estate, and Green Oak Capital Partners for financial services.
Can I grab a coffee near The UPS Store in Prosper?
Yes, Starbucks is nearby, offering a convenient spot to enjoy coffee before or after your visit to The UPS Store.
Are there places for pet care near The UPS Store in Prosper?
Yes, Woof Gang Bakery & Grooming is close by, where you can find pet grooming and supplies if you need to take care of your pets around your visit.