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United States Postal Service

2.1
(158 reviews)

Business Details

621 E Princeton Dr, Princeton, TX
75407, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 621 E Princeton Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
621 E Princeton Dr, Princeton, TX
75407, United States

Hours

Reviews

2.1
158 reviews
5 stars
34
4 stars
6
3 stars
4
2 stars
9
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or disrespectful.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers frequently having to retrieve their mail from the post office instead of receiving it at home.

Inconsistent Operations

Customers noted inconsistent hours and poor communication regarding mail holds and deliveries, leading to frustration and confusion.

Positive Employee Recognition

A few employees, particularly Kris and Chris, received praise for their helpfulness and dedication to resolving issues.
  • SS
    sergioy2
    3 days ago
    1.0
    Worst service ever. Do not go to this place unless you really need..
  • MB
    Melanie Brockington
    Feb 5, 2026
    5.0
    Great place, fantastic staff. I’m disabled and they are always kind and eager to help…Kris is wonderful!
  • ND
    Nikki Dawkins
    Jan 30, 2026
    1.0
    The mail carrier for my neighborhood refuses to drop off my package. I’ve been waiting for 10 days now and have had three “sorry we missed you” slips left in my mailbox in the community bank when I get home from work, all marked with “package oversized”. I sign them or go online to request redelivery to my FRONT DOOR and the package is never left. It doesn’t help that they KNOW what’s being delivered and still won’t leave it. At this point, I’m concerned they’ve stolen it and they’re hoping I’ll give up and just request a refund from the shop.
  • JW
    Jack Wright
    Jan 16, 2026
    1.0
    They don’t ever answer the phone . I asked to have my mail on hold but yet it’s still being released to my old apt.
  • GM
    Gianna Marandola
    Jan 15, 2026
    1.0
    the delivery for this location is so bad it actually blows my mind. i live in a neighborhood with community mailboxes. i just moved here a few months ago and my packages have already been misplaced 4 times. the status will say delivered but it won’t be in my mailbox because it was misplaced by whichever moron sorts the mail. then either someone will be nice enough to give it to me or they’ll steal it. other times they don’t even put my key in my mailbox so i don’t have access to my packages that were delivered. the mail service in princeton is an ongoing problem

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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