United States Postal Service

3.6
46 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 120 Lang Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 Lang Rd, Portland, TX
78374, United States

Hours

Reviews

3.6
46 reviews
5 stars
27
4 stars
4
3 stars
0
2 stars
1
1 star
14
  • AV
    angela vasquez
    Jul 28, 2025
    1.0
    Lazy... They literally get paid to deliver packages but won't. I have several small packages that they refuse to deliver. SMALL packages. Now I have to go pick them up. I'll post a video showing how ridiculous this is.
  • VT
    Valerie Terry
    Jul 15, 2025
    1.0
    This is literally the worst post office I’ve ever dealt with!! The employees are always so rude and seem like they hate this place. I’ve tried calling to discuss how they keep putting my mail in the wrong mailbox and no one ever answers the phone!! I have to go on my lunch (very inconvenient) to talk with them only for the employees to tell me that they can’t help me and that I have to speak with a manager, when I ask to speak with the manager there’s not one in store and they don’t know when they will return. If I had a choice I would not choose to receive any mail to this location!!
  • TB
    Troy Barker
    May 29, 2025
    1.0
    Horrible experience today, the man behind the counter was rude and did not want to help me and just wanted to usher me out the door, worst customer service I’ve ever had
  • HS
    Homero Saenz
    Dec 14, 2024
    5.0
    Went this morning to get my passport, was worth the drive from Corpus Christi.. the gentleman helped me was professional and made the process soo much easier then I expected.. Probably the best customer service I’ve received from USPS from that team .
  • SF
    Susan Flenniken
    May 23, 2023
    5.0
    After having the worst postal experience in my adult life at the Aransas Pass post office (see other review) I came in here to mail an envelope. The lady was tidying up the lobby and was very cheerful with a big smile on her face. She took my envelop and as a courtesy weighed it for me to ensure I had the correct postage. She told me, "you did everything perfect, looks great!" Then thanked me for my business even though I only purchsed a few small envelopes. She treated me as if I was the most important cusotmer in the world, and people who execute this level of customer service are few and far between....she made my day after the other lady just about ruined it!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.