United States Postal Service

3.7
46 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 120 Lang Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 Lang Rd, Portland, TX
78374, United States

Hours

Reviews

3.7
46 reviews
5 stars
28
4 stars
4
3 stars
0
2 stars
1
1 star
13
  • VT
    Valerie Terry
    Jul 15, 2025
    1.0
    This is literally the worst post office I’ve ever dealt with!! The employees are always so rude and seem like they hate this place. I’ve tried calling to discuss how they keep putting my mail in the wrong mailbox and no one ever answers the phone!! I have to go on my lunch (very inconvenient) to talk with them only for the employees to tell me that they can’t help me and that I have to speak with a manager, when I ask to speak with the manager there’s not one in store and they don’t know when they will return. If I had a choice I would not choose to receive any mail to this location!!
  • DB
    drake brooks
    Dec 17, 2018
    1.0
    Package was delivered to the post office earlier than expected, went to pick it up and staff will not let me have my package until the date specified on the tracking number because they dont want to go to the back and look for the package.
  • DF
    Daniel Fiebig
    May 4, 2017
    1.0
    They won't answer the phone
  • JS
    Joey Smith
    Mar 14, 2017
    4.0
    Customer Service is amazing. I wish they could add one more person to help out during the busy times.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.