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Brand Certified

United States Postal Service

2.0
(207 reviews)

Business Details

23550 Partners Way, Porter, TX
77365, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 23550 Partners Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
23550 Partners Way, Porter, TX
77365, United States

Hours

Reviews

2.0
207 reviews
5 stars
45
4 stars
4
3 stars
4
2 stars
4
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or disrespectful.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers frequently receiving mail intended for others.

Efficiency

Customers expressed frustration over long wait times and inefficient service, often citing understaffing and lack of urgency.

Positive Experiences

A few customers highlighted positive interactions with specific employees who provided helpful and friendly service.
  • NM
    N Milroy
    3 days ago
    1.0
    JUST AWFUL. THEY WILL NOT ANSWER THE PHONE. THEY ARE BARELY CIVIL. THEY DO NOT !! DO WHAT THEY SAY THEY WILL...
  • MC
    michaeldavid cernivani
    6 days ago
    1.0
    Horrible experience i sent a package to my girlfriend from italy and once she got there to get it through the general delivery service the lady told her that they sent it back cause she didnt had a po box its incredible that they didnt even tried to call her on the number i wrote on the package and that she even insulted her treating her like an idiot
  • LA
    Luz Aleman
    Feb 24, 2026
    1.0
    Worse post office, trying to send a package and they put excuse for the tape twice. Just rude people and excuses!
  • VF
    v faranks
    Feb 22, 2026
    5.0
    Friendly and fast
  • DR
    Davis Rijo
    Feb 4, 2026
    1.0
    Horrible experience every time we go pick up our mail, they always forget some of our mail/packages. We have to constantly remind them to double check because after we leave, we find out that something came in and it's sitting in their mailroom "somewhere". Today a fight almost broke out between two employees, so that alone tells you a lot. The people in charge need to straighten this place out because a lot of us still have to pick up our mail in person because the community mail box keys apparently aren't ready to give out to residents in the Highlands.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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