Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 23550 Partners Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, leading to a negative experience.
Delivery Issues
Frequent complaints about lost or misdelivered packages, with customers expressing frustration over unreliable service.
Efficiency
Long wait times and slow service were common complaints, with customers noting understaffing and lack of urgency.
Positive Experiences
Some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary.
Organization Problems
Issues with mail organization and incorrect deliveries were frequently mentioned, suggesting a need for better management.
SO
Sebastian Obando
Nov 13, 2025
5.0
I really appreciate the patience and attention to detail from the staff every time I have to send something out. Ms. Heidi is always so kind and helpful! Thank you!
MS
madison s s
Oct 23, 2025
1.0
Similar attitude to the people at the dmv!! Bitter, old, and rude. It was my first time coming in for a return and i simply asked the lady at the front that i’d never done so, and asked what box i needed. she spoke to me like I was stupid and asked if i “dyed my hair”, hinting that i was a “dumb blonde” because i wasn’t completely sure of what to do. Extremely unprofessional and made my first time coming in very uncomfortable. Never thought i’d ever want to deck a senile in the face but here we are!! This establishment needs a change of staff, i understand why the reviews are so awful.
RV
R Vargas
Oct 14, 2025
1.0
Worst experience ever. Waited in line for 32 minutes while this employee rambled on with every customer while the line went out the door. Absolutely no consideration or sign of efficiency.
DD
Daniel Donoghue
Oct 10, 2025
1.0
Lady named JEN was horrible and refused to help me find my package! If I could leave -5 star i would! We just moved to Porter and haven’t recieved ANY mail in 3 weeks! This place is a disaster they don’t have any keys for new homes or locks it’s been 3 weeks without mail for us, and they lost 2 packages that got delivered to this post office. DUMP
CR
Carolina Raybuck
Sep 9, 2025
1.0
800.00 lost, these items were stolen from this location. Please be aware get signature confirmation always on items that are expensive, hard lesson learned!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 23550 Partners Way?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, first-time passport applications are accepted here, and passport photos can be taken at most locations with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person with two forms of ID; pricing varies by location.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary by location.
Are there any nearby dining options I can visit before or after my trip to the Post Office?
Yes, nearby options include The Pink Apron catering, Ostioneria Coral seafood and Mexican restaurant, Pizza Hut, and Porter Burger Joint food truck.
What local amenities are near the Post Office for personal care?
Nearby you can find several beauty and spa services such as Fade City Cuts, Black Butterfly Salon, Melissa Hair Designs, and Spa at the Loft.
Are there any family-related services close to the Post Office?
Yes, Rocking Horse Day Care Centers offers preschool and daycare services nearby.
How can local places like Crossroads #16 and Chevron Station Porter be helpful when visiting the Post Office?
These convenience stores and gas stations nearby can be convenient spots to refuel your vehicle or grab essentials before or after your Post Office visit.