The UPS Store

4.7
173 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4617 in Pleasanton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1240 W Oaklawn Rd Ste101, Pleasanton, TX
78064, United States

Hours

Reviews

4.7
173 reviews
5 stars
157
4 stars
4
3 stars
2
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and accommodating, with many customers noting exceptional service from individuals like Amy and Sarah.

Efficiency

Customers frequently mention fast service and quick turnaround times for shipping and printing needs.

Mixed Experiences

While many reviews praise the service, there are notable complaints about specific incidents of poor service and issues with package handling.

Cleanliness and Environment

The store is reported to be clean and welcoming, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding shipping costs and Amazon return charges.
  • RR
    Rudy Ramos
    Dec 16, 2025
    5.0
    The UPS store is always an awesome experience, If you have to make a choice, pick the UPS store over the fedupwx one every time.
  • WS
    Wyndi Serrata
    Nov 28, 2025
    5.0
    Quick and excellent customer service! Always going above and beyond with all my shipping and printing needs. 😊
  • SM
    Susan Mason
    Nov 19, 2025
    5.0
    Everyone was so nice and helpful.
  • VE
    Virginia Estrada
    Nov 18, 2025
    5.0
    Amazing, helpful and beautiful personality. I felt very comfortable with Amy helping me with my very important event. Thank you for helping me with all my printing needs. And I’m very happy with the outcome. As many times as I went in she never rushed me. She always took her time. Always had a smile. She made it so much easier for me. Definitely will be returning.
  • BB
    Bailey B
    Oct 22, 2025
    1.0
    beware Amazon returns may not process when you drop off at this location they do not pack anything in front of you things that are supposed to take 2 to 4 hours don't get processed at all so you have to fight getting your refund back because of the employees at UPS Store if they pack everything in front of you tape it up you might be good but they don't like to do it this is a god honest truth for the last 8 years I watch people haven't been to this location in a while so I wanted to give it a shot I usually know better when I was in a big hurry I usually make them tape it up and put my tag on the package so they don't lose it and so it'll get done but this time I didn't now I'm playing the waiting game and I'm going to be the fighting game of getting my refund from Amazon not fun so yes I have an attitude

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Pleasanton offer?

The UPS Store #4617 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.