Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1200 Jupiter Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
289 reviews
5 stars
47
4 stars
22
3 stars
12
2 stars
8
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with specific employees repeatedly mentioned for poor service.
Appointment Issues
Many customers experienced last-minute cancellations of passport appointments, leading to frustration and wasted time.
Long Wait Times
Customers frequently reported long lines and slow service, often with only one counter open during busy hours.
Mixed Experiences
While some staff were praised for their helpfulness, overall experiences varied greatly, with a significant number of negative interactions.
Delivery Problems
Several reviews noted issues with package deliveries, including lost items and incorrect mail handling.
- RLRyan LeeNov 13, 20251.0Waited in the one open line for 15 minutes to return a package. I needed one 3 inch piece of tape to seal the bag up. I was told by the gentleman there that I would need to buy a roll of tape and get back in line..(which was long and growing) meanwhile there is a roll of box tape on his desk. 🤣 I don’t expect much service from the post office honestly, but this probably takes the cake If you go there just make sure you have the precious tape with you. Don’t expect common sense
- NANolan AdamsNov 3, 20252.0Don't bring bulk mail. Employees only take up to ten letters at a time, then make you go through the line again. Instead of inconveniencing 3-5 with increased wait time, they prefer to inconvenience 20-30 with an increased wait time.
- MSMandy StantonOct 20, 20251.0The front staff didn’t take my prepackaged boxes even though I told them it was fragile and would prefer not using the turn slot :( first time it’s happened to me at any USPS and Ive lived in 4 states
- ASAsma SarwarOct 14, 20251.0I visited this branch after 4 years again The Male staff is as rude as it was before . Person name was samuel something .
- PTPhuc TruongSep 30, 20251.0If I had can do lower rate I will do it. I booked passport appointment for 2 times. The first time they canceled last minutes (1 hour before appointment), and the second one as well without any specific reason. That so wasting my time. This location is really bad.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Plano, TX?
The United States Postal Service is located at 1200 Jupiter Rd, Plano, TX 75074.
What services are available at the United States Postal Service at 1200 Jupiter Rd?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, and purchase gift cards.
Can I apply for a U.S. passport at this USPS location?
Yes, thousands of Post Offices, including this location, accept first-time U.S. passport applications and offer passport photo services by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at the 1200 Jupiter Rd USPS and how do I do it?
Yes, you can search and reserve a PO Box online or apply in person. You'll need two valid IDs and a completed application for in-person setup.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but checking local lobby hours is recommended.
What are the lobby and weekend access hours for PO Boxes at this location?
Access hours often include extended or 24/7 times, but weekend hours may vary. Contact the local Post Office for specific times.
Which nearby post offices can help if this USPS location is busy or closed?
Nearby options include the United States Postal Service, Plano Main, US Post Office, and USPS locations close by in Plano, TX.
What dining options are near the USPS at 1200 Jupiter Rd for a quick meal before or after my visit?
Nearby restaurants include Jimmy John's, Taco Bell, Pizza Hut, Jack in the Box, and Cruzitos Cocina Mexicana for a variety of fast food and Mexican cuisine.
Are there any convenient ATMs near the USPS location?
Yes, RockItCoin Bitcoin ATM and BudgetCoinz Bitcoin ATM are nearby for your ATM needs.