Brand Certified
United States Postal Service
2.0(299 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1200 Jupiter Rd, Plano, TX
75074, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1200 Jupiter Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
299 reviews
5 stars
49
4 stars
22
3 stars
13
2 stars
9
1 star
206
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with specific employees frequently mentioned for their poor attitudes.
Long Wait Times
Customers consistently reported long lines and slow service, often with only one counter open during busy hours.
Delivery Issues
Many customers experienced problems with package deliveries, including lost packages and incorrect delivery notifications.
Inconsistent Service
While some employees received praise for their helpfulness, the overall inconsistency in service quality was a common complaint.
Passport Services
The passport application process was frequently criticized for cancellations and poor handling by staff.
- RRRania Rose5 days ago1.0One thing I hate about living in East Plano is that this is our main post office & they have the worst drivers. Always throwing our packages on the doorstep or marking them as delivered when they clearly weren’t & they couldn’t care less!!!
- JGJonathan GillmanJan 31, 20261.0The rep at the counter is rude. I ship out often with pre‑paid labels, and every time he tells me to use the self‑service bin for packages. I asked for a receipt as proof that I dropped off my package, but he said “use the bin!”, he wouldn't print a receipt, and gets mad at me every time I come in. It's like it's inconvenient for him to do his job. Over 5 of the packages I handed to him has not been scanned (no tracking progress), and it’s been 4 days later. This is ridiculous. Ebay thinks I never shipped my stuff on time. I do not recommend this place. Hire better people!
- TTTJan 10, 20265.0They gave me free food jt form the bag 5/5 out would not come back at all
- SSShanda StriblingJan 2, 20261.0This post office is the worst.I put a 30 day hold on my mail and was told they don't go by the USPS informed delivery.Then I asked representative could my mail be held until I move I was told I couldn't but Representative did not advise me I could buy a post office box my experience with this post office has been disgusting.My Grandpa Donald Levy retired from the United States post office in Milwaukee Wisconsin and I'm sure he's frowning at the Terrible customer service this post office has gave me!..PERIOD!..I don't even feel safe with my mail coming to this Post Office!..TRAIN YOUR EMPLOYEES A LITTLE MORE BETTER!. THANKS!..🤔🤨
- MMMny MngrDec 28, 20255.0Wonderful experience with Mr Paul
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Plano, TX?
The United States Postal Service is located at 1200 Jupiter Rd, Plano, TX 75074.
What services are available at the United States Postal Service at 1200 Jupiter Rd?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, and purchase gift cards.
Can I apply for a U.S. passport at this USPS location?
Yes, thousands of Post Offices, including this location, accept first-time U.S. passport applications and offer passport photo services by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at the 1200 Jupiter Rd USPS and how do I do it?
Yes, you can search and reserve a PO Box online or apply in person. You'll need two valid IDs and a completed application for in-person setup.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but checking local lobby hours is recommended.
What are the lobby and weekend access hours for PO Boxes at this location?
Access hours often include extended or 24/7 times, but weekend hours may vary. Contact the local Post Office for specific times.
Which nearby post offices can help if this USPS location is busy or closed?
Nearby options include the United States Postal Service, Plano Main, US Post Office, and USPS locations close by in Plano, TX.
What dining options are near the USPS at 1200 Jupiter Rd for a quick meal before or after my visit?
Nearby restaurants include Jimmy John's, Taco Bell, Pizza Hut, Jack in the Box, and Cruzitos Cocina Mexicana for a variety of fast food and Mexican cuisine.
Are there any convenient ATMs near the USPS location?
Yes, RockItCoin Bitcoin ATM and BudgetCoinz Bitcoin ATM are nearby for your ATM needs.
Brand Certified Facts from United States Postal Service
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